Dear Doris,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Mackenzie, Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Kate,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Sarah,Thank you for making us your chosen venue once again to enjoy your vacations and for sharing your experience regarding your recent stay with us. We agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm experience for that we are happy to hear your opinion. Once again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Sincerely,

Dear Andressa,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Benedicta,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities, as you mentioned the location has easy access and everything is within walking distance. We also are very grateful for your remarks on the service received from the staff. Thank you for your kind recommendation and we look forward to welcoming you again soon.Sincerely,

Dear Louise,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. We are sorry to read that our beach location did not meet your expectations. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Nicole,We appreciate the time you spent reviewing your recent experience in our hotel and for choosing us to spend your vacations. We understand your preference for more quiet accommodation, your opinion helps us to identify the area that could have a way of improvement, we will share your comment with the involved department for revision. We are happy to know that you enjoyed the gastronomy, and the a la carte reservations process was convenient for you.Thank you again for sharing your opinion and we look forward to serving you again in the future.Sincerely,

Dear Quratul,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Josephine,Thank you for making us your chosen venue to enjoy your vacations and for sharing your experience regarding your recent stay with us. We have taken note of the room key and attention to revision and improvement. Once again thank you for taking the time to share your experience and we look forward to welcoming you again in the near future.Sincerely,

Dear Keshav,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Deborah,Thank you for taking the time to share your opinion with us regarding your recent stay. The entire team works very hard to ensure that each guest has a pleasant stay. Although we regret your disappointment with your stay, we would like to thank you for sharing your feedback as it helps us to improve our services. We regret not fully meeting your expectations on this occasion, and we hope to have the opportunity to serve you again in the not-distant future.Sincerely,

Dear Erena,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Beverely,Thank you for choosing us for your vacations. We regret that we fell short of your expectation on this occasion, and we hope to have the opportunity to welcome you again in the future.Sincerely,

Dear ConstanzeWe appreciate the time you spent reviewing your recent experience in our hotel and for choosing us to spend your vacations. We have taken note of the suggestion about the room. We understand your preference for more quiet accommodation, your opinion helps us to identify the area that could have a way of improvement. Once again thank you for taking the time to share your experience with us, and we look forward to welcoming you again in the future.Sincerely,

Dear Kelsey,Thank you for making us your chosen venue to enjoy your vacations and for sharing your rate after your recent stay at Occidental Costa Cancún. We hope to have the opportunity to serve you again in the not-distant future.Sincerely,

Dear Gina,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear James,We appreciate the time you spent reviewing your recent experience in our hotel and for choosing us to spend your vacations. We are sorry to read that our beach location did not meet your expectations, although, as you mentioned, it offers the opportunity to board the ferry a short distance to visit Isla Mujeres, which has one of the best beaches in the Mexican Caribbean, having the opportunity to enrich your visit to the destination. We are happy to know that the gastronomy was of your liking.Once again we thank you for sharing this valuable feedback with us and we hope to have the opportunity to welcome you again in the future.Sincerely,

Dear Jason,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Gabrielle,Thank you very much for sharing this great review of your recent stay with us. We are thrilled that we could meet your holiday expectations through our services and facilities. We agree that our dedicated staff plays a key role in our guests' overall experience, the entire team strives to make each stay a pleasant one, and we will congratulate David for his kind service. Thank you for your kind recommendation and we look forward to welcoming you again soon.Sincerely.

Dear Arnulfo,Thank you for taking the time to share your personal opinion with us regarding your visit. We have verified your opinion with the involved department, and we lament that the alternatives offered during your stay could not meet your expectations, we take this opportunity to clarify that the penalty fees depend on the conditions of your reservation. We regret not fully meeting your expectations on this occasion and thank you for your opinion. Sincerely

Dear Meghan,Thank you for making us your chosen venue to enjoy your vacations and for sharing this review of your recent stay with us. We always look for ways to improve and your comments are crucial to our future success. We regret that you consider the front desk acted unperformed on this occasion for not being able to make you feel supported when you noticed you had the type of bed not expected, we would like to take this opportunity to clarify that the reservations are assigned according to the view booked as the type of bed is not guaranteed, which means, that the rooms could have 1 bed or 2 beds, our team strives to provide the best service possible, for that they provided an alternative during the stay. We have taken note of your opinion regarding the a la carte restaurant’s reservation process, and we regret your disappointment, as we strive to offer all our guests the opportunity to enjoy all dining options the buffet does not need a reservation and it offers a different menu each night, we also clarify that the extra charge for food is the room service. We understand your preference for more quiet accommodation, your opinion helps us to identify the area that could have a way of improvement, we will share your comment with the involved department for revision. We read with concern your opinion regarding the room we accommodate you as all rooms reserved for new arrivals are per standard and double-checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, we will make sure to reinforce this with the team. We appreciate the time that you took of your day to express your opinion and we hope to have the opportunity to welcome you again in the future.Sincerely,

Dear Steve,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Hetal,Thank you for choosing us to spend your holidays.The vision of our guests is the key to complete guest satisfaction; therefore, we are very grateful for the time you spent writing your opinion. We regret not fully meeting your expectations on this occasion. We have taken note of the aspects that could not meet your expectations, and we will share them with the involved departments. We hope to have the opportunity to welcome you again.Sincerely,

Dear Rafi,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Anwar,We appreciate the time you spent reviewing your recent experience in our hotel and for choosing us to spend your vacations. We strongly believe that there is always a way for improvement and your comments will assist us in our continuous efforts aimed at meeting our guests' expectations. We are sorry to read that our beach location did not meet your expectations.Once again we thank you for sharing this valuable feedback with us and we hope to have the opportunity to welcome you again in the future.Sincerely,

Dear Kiarra,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear FNU,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Melody,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Michaela,Thank you for choosing us to spend your holidays.The vision of our guests is the key to complete guest satisfaction; therefore, we are very grateful for the time you spent writing your opinion. We regret not fully meeting your expectations on this occasion. We have taken note of the aspects that could not meet your expectations, and we will share them with the involved departments. We hope to have the opportunity to welcome you again.Sincerely,

Dear Yoansil,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Larry,Dear Ashley Yesenia,We appreciate the time you spent reviewing your recent experience in our hotel and for choosing us to spend your vacations. It is glad to read your very kind words about our staff, we agree that all of them play a key role in our guests' overall experience. Once again, we thank you for sharing your personal experience with us and we hope to have the opportunity to welcome you again in the future.Sincerely,

Dear Ann,We greatly appreciate the time you spent reviewing your recent experience in our hotel, at Occidental Costa Cancún We always strive to exceed guests' expectations and your comments will help our teams reach that goal. We are happy to know that you liked the resort location and was convenient for your stay. We will share your suggestion of the food to increase the options. We hope to have the opportunity to welcome you again in the future.Sincerely,

Dear Nathan,Thank you for taking the time to share your personal opinion with us regarding your recent stay. We regret that we fell short of your expectations on this occasion through our location. We hope to have the opportunity to serve you again in the not-distant future.Sincerely,

Dear April,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Caroline,Thank you for taking the time to share your personal opinion with us regarding your recent stay. The entire team works very hard to ensure that each guest has a pleasant stay. Although we regret your disappointment with your stay, we would like to thank you for sharing your feedback as it helps us to improve our services. We regret not fully meeting your expectations on this occasion, and we hope to have the opportunity to serve you again in the not-distant future.Sincerely,

Dear Ashley Yesenia,We appreciate the time you spent reviewing your recent experience in our hotel and for choosing us to spend your vacations. It is glad to read your very kind words about our staff, we agree that all of them play a key role in our guests' overall experience. Once again, we thank you for sharing your personal experience with us and we hope to have the opportunity to welcome you again in the future.Sincerely,

Dear Amy Sarah Greenberg, Thank you for choosing us to spend your holidays.We are happy to know your complete satisfaction with gastronomy offer and hospitality service too.We agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service with a warm and memorable experience. We will share your opinion with Pepe for his kind and attentive service.We hope to welcome you again on your next visit.Sincerely,

Dear Gladys,Thank you for making us your chosen venue to enjoy your vacations and for sharing your rate after your recent stay at Occidental Costa Cancún. We hope to have the opportunity to serve you again in the not-distant future.Sincerely,

Dear Delbert Lamar,Thank you for making us your chosen venue to enjoy your vacations and for sharing your rate after your recent stay at Occidental Costa Cancún. We regret to know that we could not meet your expectations with our gastronomy offer, as our talented chefs strive to offer a good variety of international and local dishes, your opinion will help our team to continue working striving to conquer all palates. We agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service we appreciate your comment. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences with us and we hope you will visit us again in the future.Sincerely,

Dear Michael,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Ivan,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. We are happy to know your complete satisfaction with our beach location and that it was of your liking, as you mentioned it has the option to board the ferry a short distance to visit Isla Mujeres, which has one of the best beaches in the Mexican Caribbean, having the opportunity to enrich your visit to the destination. Thank you for your opinion and we look forward to welcoming you again soon.Sincerely,

Dear Leston,Thank you for making us your chosen venue to enjoy your vacations and for sharing your rate after your recent stay at Occidental Costa Cancún. We read with concern your dissatisfaction with some staff member's service received as they have been praised many times for their professionalism and we assure you that what you described is not the norm for us. We regret not could meet your holiday's expectations on this occasion and we hope to have the opportunity of serving you in the future.Sincerely.

Dear Yang,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again in the near future.Sincerely,

Dear Stephania,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again in the near future.Sincerely,

Dear Alona,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again in the near future.Sincerely,

Dear Vitaliy,Thank you for choosing us for your vacations. We regret that we fell short of your expectation on this occasion, and we hope to have the opportunity to welcome you again in the future.Sincerely,

Dear Tamunoboma,Thank you for making us your chosen venue to enjoy your vacations and for sharing this review of your recent stay with us. We always look for ways to improve and your comments are crucial to our future success. We are happy to know that the gym was useless for you, as we have that option part of our all-inclusive for the ones who even are in vacation, decide to still work out, in that area strive to have different equipment so our guests can have varied routines. We are happy to know that you liked the resort location and was convenient for your stay, as you mentioned there are some attractions and markets nearby. Once again we thank you for sharing this valuable feedback with us and we hope to have the opportunity to welcome you again in the future.Sincerely,

Dear Mohammed,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again in the near future.Sincerely,

Dear Cynthia,Thank you for sharing this review after your recent stay at Occidental Costa Cancún.We are thrilled that we could meet your holiday expectations through our services and facilities. Thank you for your opinion and we look forward to welcoming you again in the near future.Sincerely,