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Hotel Isleño

2.5 star property
Beachside hotel walking distance from Isla Mujeres Ferry Terminal

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Isleño

Balcony
Exterior
Standard Double Room, Balcony | Minibar, in-room safe, desk
Property amenity
Reception
Reviews
8.0

Very good

Popular amenities

  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Francisco I. Madero no 8, Isla Mujeres, QROO, 77400
  • Popular LocationMiguel Hidalgo1 min walk
  • Popular LocationIsla Mujeres Ferry Terminal4 min walk
  • Popular LocationNorth Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)114 min drive
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Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk

Standard Double Room

8.3/10 Very Good

Highlights

Air conditioning
TV
Private bathroom
Heated bathroom floor
Minibar
In-room safe
Desk
Daily housekeeping
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Double Room, 2 Queen Beds, Balcony, City View

Premium Double Room, 2 Queen Beds, Balcony, City View | Minibar, in-room safe, desk

Premium Double Room, 2 Queen Beds, Balcony, City View

8.2/10 Very Good

Highlights

Balcony
Air conditioning
TV
Private bathroom
Heated bathroom floor
Minibar
In-room safe
Desk
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Minibar, in-room safe, desk

Standard Double Room, Balcony

8.9/10 Excellent

Highlights

Balcony
Air conditioning
TV
Private bathroom
Heated bathroom floor
Minibar
In-room safe
Desk
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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Standard Double Room, Balcony, City View
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About the neighborhood

Isla Mujeres

Located on the beach, Hotel Isleño is in Centro - Supmza 001, a neighborhood in Isla Mujeres. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Cancun Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park are also worth visiting.
Visit our Isla Mujeres travel guideOpens in a new window

What's nearby

  • Miguel Hidalgo - 1 min walk
  • Isla Mujeres Ferry Terminal - 4 min walk
  • North Beach - 7 min walk
  • Cocal Beach - 9 min walk
  • Dolphin Discovery - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • Los Mariscos de Humo - 1 min walk
  • El Patio - 2 min walk
  • Aroma Isla - 1 min walk
  • Rolandi's - 1 min walk
  • Los Tacos de Humo - 1 min walk

About this property

Hotel Isleño

Hotel located in Centro - Supmza 001
Close to Isla Mujeres Ferry Terminal and North Beach, Hotel Isleño provides a terrace, an arcade/game room, and a business center. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Luggage storage, smoke-free premises, and tour/ticket assistance
  • A front-desk safe and a 24-hour front desk
  • Guest reviews say good things about the overall condition
Room features
All guestrooms at Hotel Isleño include thoughtful touches such as air conditioning, in addition to amenities like safes and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with heated floors and showers
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Isleño
Hotel Isleño Isla Mujeres
Isleño Isla Mujeres
Hotel Isleño Hotel
Hotel Isleño Isla Mujeres
Hotel Isleño Hotel Isla Mujeres

Frequently asked questions

Is Hotel Isleño pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Isleño?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hotel Isleño on Jun 4, 2024 start from $77.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Isleño?

This hotel doesn't offer parking.

What time is check-in at Hotel Isleño?

Check-in start time: 3 PM; Check-in end time: 11 AM.

What time is check-out at Hotel Isleño?

Check-out is at 1 PM.

Where is Hotel Isleño located?

Located in Centro - Supmza 001, this beachfront hotel is in the city center and within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach is 0.4 mi (0.6 km) away.

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 126 reviews" "
Rating 8 - Good. 62 out of 126 reviews" "
Rating 6 - Okay. 19 out of 126 reviews" "
Rating 4 - Poor. 2 out of 126 reviews" "
Rating 2 - Terrible. 5 out of 126 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chele

Traveled with family
Liked: Amenities
Perfect location and friendly staff!
Stayed 5 nights in Mar 2024

8/10 Good

Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price. Could use some updated bedding.
Stayed 3 nights in Feb 2024

6/10 Okay

Chido, SAN Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was central to everything and it was very easy to get around by just walking.
Stayed 1 night in Feb 2024

10/10 Excellent

Omer

Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was great for a few days.
Stayed 2 nights in Feb 2024

2/10 Terrible

Daniel J.

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hidden fees, shady operation, beware
BEWARE, hidden charges. Hotel manager tried to charge me extra for "local environmental fee" and when I disputed it stating I paid on hotels.com he said it was a separate charge. Extortion is what it is, when I agreed to pay it because I was tried and hot, attempted to use credit card and he said it would be DOUBLE the fee. Scam, should be removed from site. I would never stay here. Did I mention the scruffy dog that came out in the lobby to bark at us? What a joke of an operation. Stay far away!
Stayed 1 night in Jun 2023

8/10 Good

Robert

Stayed 3 nights in Apr 2023

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
A quiet, well maintained hotel. They are doing a great job with conservation on the tiny island. The internet worked well and the staff was very pleasant and attentive.
Stayed 8 nights in Mar 2023

6/10 Okay

Dianilda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Para una estadias rapida esta bien, no nos gusto que no tuvieramos nevera ni plancha.
Stayed 2 nights in Mar 2023

6/10 Okay

David

Traveled with partner
Liked: Staff & service
When the Isleno was first built it was wonderful. State of the art electrical system, modern style. All good. Now it needs a major cleaning. Things have become dingy. The towels should have been moved to the cleaning rag department a long time ago. The place could be sparkling and beautiful. It is not.
Stayed 1 night in Mar 2023

8/10 Good

Mathew

Liked: Staff & service
Disliked: Cleanliness
so so
We had tonget the front deskntpnsweep the floors as it was covered with hair. The mattress covers made sleeping awful all they did was make you sweat. Woke up several times soaked. Very disgusting
Stayed 1 night in Feb 2023

2/10 Terrible

Sandra

Stayed 1 night in Feb 2023

10/10 Excellent

Barry

Liked: Staff & service, property conditions & facilities
Great hotel....location perfect..near places to eat ,beach ,market...and just at the end of the busy area ..quiet at night....front desk and house keeping where great..room very big ..great TV..bathroom..very clean..i would stay here again..great hotel!!!!
Stayed 2 nights in Jan 2023

6/10 Okay

Danielle

Liked: Cleanliness
Disliked: Staff & service
I like the hotel it had a lot of amenities such as a tv and fridge I just couldn't sleep at night sometimes because there was a bar across the street and because of the noise also the room I had was mid hotel so you can hear the reception at all hours talking. I did enjoy the room though as its close to everything and centrally located.
Stayed 6 nights in Feb 2022

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 3 nights in Apr 2022

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Isleno
This spot is great because it’s close to playa Norte and it serves as a gateway to Hidalgo St. Where all the nightlife is.
Stayed 10 nights in Dec 2021

8/10 Good

Dorivaldo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2022

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and comfortable. On a quiet street in a good location to the malecon and close to el centro.
Stayed 4 nights in Feb 2022

8/10 Good

Sean

Stayed 21 nights in Feb 2022

10/10 Excellent

Chido, SAN Francisco

Stayed 2 nights in Feb 2022

8/10 Good

Christopher

Stayed 1 night in Feb 2022

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Location location location. This hotel was in the heart of shopping, restaurants and a short walk to the beach and the ferry. The manager was very kind and helpful and spoke English. The room was clean and the plumbing was AOK.
Arriving on the ferry to a wonderful sky and rainbow.
Stayed 2 nights in Jan 2022

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Traveled with family
Good location but not many amenities
This place is conveniently located to everything on the north end. We stayed 10 nights and was a little disappointed with cleaning service. They came 2x to our room and the first time was day 3 and didn’t do anything except sweep the floor and take out the trash bags but did not replace the bags, change towels, clean the bathroom or even change the sheets. Said they had no hand towels and would only give us 1 towel each to use for everything. Did offer to give us a new towels the next day. Only one key card is given per room. Staff was very nice and tried to be helpful as best they could.
Stayed 10 nights in Dec 2021

8/10 Good

Andrea S

Traveled with family
Liked: Staff & service, property conditions & facilities
This hotel is the best bang for your buck that I've found in a long time and that gave me the option to book us two rooms. It's right in the middle of the action, so it can be a tad noisy at night, but it's very close to everything. The hotel staff is very nice and accommodating. The rooms were clean and simple. It's not as plush as 5 star, but again, it's really nice for the price point. We would stay again.
Stayed 5 nights in Dec 2021