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InterContinental Cairo Citystars, an IHG Hotel

5.0 star property
Luxury hotel with 6 restaurants connected to a shopping center in Cairo

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for InterContinental Cairo Citystars, an IHG Hotel

Exterior
Outdoor wedding area
Property amenity
6 restaurants, breakfast, lunch, dinner served; local cuisine
Daily buffet breakfast (USD 20 per person)
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Omar Ibn El Khattab Street, PO Box 1026, Cairo, 11737
  • Popular LocationCity Stars2 min walk
  • Popular LocationCity Center Shopping Mall11 min walk
  • Popular LocationCairo International Stadium7 min drive
  • AirportCairo (CAI-Cairo Intl.)17 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Hotel has direct access to the mall which has everything. On the other hand smoking in public areas is annoying.
Abdulrahman
Jun 4, 2024
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Room options

View all photos for Classic Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

7.5/10 Good

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (Ergonomic Flex Space)

Coffee/tea maker

Suite, 1 Bedroom, Pool View (Ergonomic Flex Space)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
LCD TV
Pillow menu
Separate bedroom
Down duvet
2 bathrooms
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Club Lounge Access)

Premium Room, 1 King Bed, Business Lounge Access (Club Lounge Access) | Down comforters, minibar, in-room safe, desk

Premium Room, 1 King Bed, Business Lounge Access (Club Lounge Access)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Classic Room, 2 Twin Beds (Ergonomic Flex Space)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed (Ergonomic Flex Space)

9.8/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Premium Room, 2 Twin Beds (Ergonomic Flex Space)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Business Lounge Access (Dining Club Lounge Access)

Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms, Business Lounge Access (Dining Club Lounge Access)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Bathrobes
  • 2766 sq ft
  • Sleeps 7
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms (Residence Dining)

Down comforters, minibar, in-room safe, desk

Room, 2 Bedrooms (Residence Dining)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
2 bedrooms
Down duvet
2 bathrooms
Bathrobes
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room

Down comforters, minibar, in-room safe, desk

Classic Room

8.4/10 Very Good

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Smoking (Residence Dining)

Down comforters, minibar, in-room safe, desk

Room, 1 Bedroom, Smoking (Residence Dining)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Bathrobes
Hair dryer
  • 570 sq ft
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ergonomic Flex Space)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Smoking, Business Lounge Access (Club Lounge Access)

Down comforters, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Smoking, Business Lounge Access (Club Lounge Access)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
  • 420 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Business Lounge Access (Club Lounge Access)

Down comforters, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Business Lounge Access (Club Lounge Access)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Bedroom (Residence Dining)

Down comforters, minibar, in-room safe, desk

Room, 1 Bedroom (Residence Dining)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • 570 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite (Diplomatic, Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Suite (Diplomatic, Ergonomic Flex Space)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Business Lounge Access (Dining Club Lounge Access Club Floor)

Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms, Business Lounge Access (Dining Club Lounge Access Club Floor)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
2 bedrooms
Down duvet
2 bathrooms
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Pool View (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed, Pool View (Ergonomic Flex Space)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Pool Access

Down comforters, minibar, in-room safe, desk

Classic Room, 2 Twin Beds, Pool Access

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite

Down comforters, minibar, in-room safe, desk

Royal Suite

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Bathrobes
  • 1399 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (Ergonomic Flex Space)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Pool Access

Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed, Pool Access

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed (Club)

Down comforters, minibar, in-room safe, desk

Business Suite, 1 King Bed (Club)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Smoking (Residence Dining)

Down comforters, minibar, in-room safe, desk

Room, 2 Bedrooms, Smoking (Residence Dining)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Bidet
Bathrobes
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Multiple Beds, Smoking (Diplomatic)

Down comforters, minibar, in-room safe, desk

Suite, Multiple Beds, Smoking (Diplomatic)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Bathrobes
Hair dryer
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

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8.2 out of 10, Very Good, (1002)
The price is $160
$206 total
includes taxes & fees
Jun 6 - Jun 7
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About the neighborhood

Cairo

Located in Nasr City neighborhood, InterContinental Cairo Citystars, an IHG Hotel is connected to a shopping center. Travelers eager for a bit of culture can stop by Egyptian Museum, while those who have shopping on the agenda may want to visit City Stars and Khan el-Khalili. Traveling with kids? Consider Tivoli Dome and Egyptian National Railways Museum.
Visit our Cairo travel guideOpens in a new window

What's nearby

  • City Stars - 2 min walk
  • City Center Shopping Mall - 11 min walk
  • Cairo International Stadium - 7 min drive
  • Egyptian Presidential Palace - 10 min drive
  • Khan el-Khalili - 10 min drive

Getting around

  • Cairo Rames Station - 24 min drive
  • Cairo Intl. Airport (CAI) - 17 min drive

Restaurants

  • ‪تشيليز - ‬2 min walk
  • ‪مطعم بدوية - ‬2 min walk
  • ‪دجاج كنتاكى - ‬2 min walk
  • ‪اسبلانايد لاونج - ‬2 min walk
  • ‪كاسبر اند جامبينيز - ‬1 min walk

About this property

InterContinental Cairo Citystars, an IHG Hotel

Luxury family-friendly hotel located in Nasr City
Near City Stars, InterContinental Cairo Citystars, an IHG Hotel provides a poolside bar, a grocery/convenience store, and a terrace. Indulge in a manicure/pedicure, a hot stone massage, and aromatherapy at LifeStyles, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local cuisine. Pilates classes and fitness classes are offered at the 24-hour health club; InterContinental Cairo Citystars, an IHG Hotel also has an art gallery on site, a shopping mall on site, and 2 coffee shops/cafes. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), wedding services, and a 24-hour front desk
  • Multilingual staff, a gift shop, and a TV in the lobby
Room features
All 824 rooms boast comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bidets, shower/tub combinations, and free toiletries
  • LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 7 per night; includes in/out privileges)
  • Valet parking on site (USD 8 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Khal Egyptian
  • Esplanade
  • Esplanade Lounge
  • Fayruz Lebanese
  • Shogun

Things to do

  • 24-hour health club
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • 52,849 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (37 inches high)
  • Magnifying mirror
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Self parking fee: USD 7 per night (in/out privileges)
  • Valet parking fee: USD 8 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the health club, fitness facility, or spa tub

Property is also known as

Cairo Citystars
Cairo InterContinental
Citystars Cairo
Citystars InterContinental Cairo
InterContinental Cairo
InterContinental Cairo Citystars
InterContinental Citystars
InterContinental Citystars Cairo
InterContinental Citystars Hotel
InterContinental Citystars Hotel Cairo
Intercontinental Citystars Cairo Hotel Cairo
InterContinental Cairo Citystars Hotel

Frequently asked questions

Does InterContinental Cairo Citystars, an IHG Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at InterContinental Cairo Citystars, an IHG Hotel?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at InterContinental Cairo Citystars, an IHG Hotel on Jun 12, 2024 start from $165.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Cairo Citystars, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Cairo Citystars, an IHG Hotel?

Self parking is available for USD 7 per night. Valet parking is available for USD 8 per night.

What time is check-in at InterContinental Cairo Citystars, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at InterContinental Cairo Citystars, an IHG Hotel?

Check-out is at noon.

Where is InterContinental Cairo Citystars, an IHG Hotel located?

This family-friendly Cairo hotel is located near the airport, within a 15-minute walk of City Stars and City Center Shopping Mall. Tivoli Dome and City Centre Almaza Shopping Mall are also within 2 mi (3 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 470 reviews" "
Rating 8 - Good. 148 out of 470 reviews" "
Rating 6 - Okay. 47 out of 470 reviews" "
Rating 4 - Poor. 16 out of 470 reviews" "
Rating 2 - Terrible. 12 out of 470 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Abdulrahman

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has direct access to the mall which has everything. On the other hand smoking in public areas is annoying.
Stayed 3 nights in May 2024

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Apr 2024

10/10 Excellent

Latifa

Stayed 5 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was amazing
Stayed 10 nights in Mar 2024

10/10 Excellent

Ismat

Business traveler
Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

RAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 6 nights in Feb 2024

4/10 Poor

Emad, west bloomfield

Stayed 4 nights in Jan 2024

6/10 Okay

Emad, west bloomfield

Stayed 2 nights in Jan 2024

10/10 Excellent

SAMER

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little bit noisy area Otherwise excellent hotel, nice property well maintained. Amazing and welcoming staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Good hotel but bad smoke smell in many rooms..
First night they put us in a smoking room even though we had asked for non smoking. Everything was smelling terrible and folks got asthma. We were at this hotel for 1.5 days so became difficult to change rooms. When we came back a week later to stay here (had prebooked), they gave us a non smoking room that also smelt terrible. They then moved us to another one which was a downgrade to my original room, but we took it. The checkin folks are good, nothing above and beyond what you would see at most hotels. Service in the Egyptian restaurant is very bad, though the food is good. Very slow, after they serve you will disappear for a good amount of time until you flag them down if you want a drink refill, etc.. Room Service is VERY good. Great food, selection, fair pricing, service, polite, etc.. Hotel decor overall is very nice in the lobby, and being connected to a mall is very convenient if you want to go shopping. Be very careful about the smoke in the rooms, and make sure they dont downgrade you to a worse room when you ask for a change.
Stayed 2 nights in Jan 2024

8/10 Good

waleed, Jeddah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق ممتاز والموقع رائع يطل على مول سيتي ستارز والشوارع القريبه مليانه مطاعم متنوعه ويعتبر في منطقه راقيه نوعا ما
Stayed 7 nights in Jan 2024

10/10 Excellent

Parin, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must say a unique hotel, will definitely stay again Excellent staff and very accomodating
Stayed 1 night in Jan 2024

2/10 Terrible

Mohamed

Stayed 1 night in Dec 2023

2/10 Terrible

Mohamed

Stayed 2 nights in Dec 2023

2/10 Terrible

Madhavi

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I was given a room on 3 rd floor with no elevator, I stayed here few days ago expecting the same service, it turns out to be a disaster. I have a disability and be given a room with out an elevator and not being told at time of check in was not good service at all.
Stayed 3 nights in Dec 2023

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable room. The mall is connected to the hotel and makes it so convenient
Stayed 4 nights in Nov 2023

10/10 Excellent

Fahad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re good
Stayed 1 night in Nov 2023

10/10 Excellent

Marcos, Hopatcong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has great customer service. Shopping center adjacent to the hotel was a plus.
Stayed 2 nights in Nov 2023

8/10 Good

Mohammad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Rahul, London

Stayed 3 nights in Oct 2023

6/10 Okay

steven

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Just a mediocre hotel piggybacking off the Intercontinental name. The room was average, we had a few ants that liked to try to be our room mates, but the location attached to Citystars mall does make it better.
Stayed 2 nights in Oct 2023

10/10 Excellent

Atef A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

General hotel information

Reasons to Book
Great Location & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Cairo (CAI-Cairo Intl.)