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The Benson Hotel

4.0 star property
Upscale Art Deco hotel, walk to Cairns Esplanade

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Benson Hotel

View from property
Exterior
Benson Silver King | Pillowtop beds, desk, laptop workspace, rollaway beds
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Explore the area

Map
44-56 Grafton Street, Cairns, QLD, 4870
  • Popular LocationCairns Central Shopping Centre5 min walk
  • Popular LocationCairns Esplanade6 min walk
  • Popular LocationCairns Marlin Marina12 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)13 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Amazing!
Hyunkyung
Apr 25, 2024
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Room options

View all photos for Benson Suite

Benson Suite | Pillowtop beds, desk, laptop workspace, rollaway beds

Benson Suite

10/10 Exceptional

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillowtop bed
Shower/tub combination
Hair dryer
  • 472 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Benson Silver King

Pillowtop beds, desk, laptop workspace, rollaway beds

Benson Silver King

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 236 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Benson King Terrace

Benson King Terrace | Terrace/patio

Benson King Terrace

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillowtop bed
Shower/tub combination
Hair dryer
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Benson Gold Queen

Benson Gold Queen | Pillowtop beds, desk, laptop workspace, rollaway beds

Benson Gold Queen

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 236 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Benson Gold King

Pillowtop beds, desk, laptop workspace, rollaway beds

Benson Gold King

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 237 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Benson Bronze Queen Accessible

Benson Bronze Queen Accessible | Pillowtop beds, desk, laptop workspace, rollaway beds

Benson Bronze Queen Accessible

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Benson Silver Queen

Pillowtop beds, desk, laptop workspace, rollaway beds

Benson Silver Queen

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 237 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Benson Bronze Queen

Benson Bronze Queen | Pillowtop beds, desk, laptop workspace, rollaway beds

Benson Bronze Queen

9.1/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Cairns

The Benson Hotel is located in Cairns Central Business District, a neighborhood in Cairns, and is near the airport and near a boardwalk/promenade. Reef Fleet Terminal and Cairns Marlin Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Barlow Park or Cazaly's Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with cave exploring and skydiving.
Visit our Cairns travel guideOpens in a new window

What's nearby

  • Cairns Central Shopping Centre - 5 min walk
  • Cairns Esplanade - 6 min walk
  • Cairns Night Markets - 6 min walk
  • Reef Fleet Terminal - 8 min walk
  • Cairns Marlin Marina - 12 min walk

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • Rusty's Markets - 5 min walk
  • Annee's CaPhe - 5 min walk
  • Blackbird Espresso by Coffee NQ - 1 min walk
  • The Lillipad Cafe - 1 min walk
  • Gilligan's Travels - 5 min walk

About this property

The Benson Hotel

Upscale hotel near Cairns Esplanade
Close to Cairns Central Shopping Centre and Reef Fleet Terminal, The Benson Hotel provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a sports massage, thalassotherapy, or a body wrap at the onsite spa. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, lunch, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, massage treatment rooms, and tour/ticket assistance
  • Coffee/tea in the lobby, concierge services, and outdoor furniture
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 101 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, mini fridges, and digital channels

Languages

English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at The Benson Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at The Benson Hotel on Jun 2, 2024 start from $117.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Benson Hotel?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Benson Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this spa hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade, and Cairns Central Shopping Centre. Reef Fleet Terminal and Cairns Marlin Marina are also within 15 minutes. Cairns Station is 9 minutes by foot.

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 248 reviews" "
Rating 8 - Good. 83 out of 248 reviews" "
Rating 6 - Okay. 31 out of 248 reviews" "
Rating 4 - Poor. 13 out of 248 reviews" "
Rating 2 - Terrible. 7 out of 248 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Benson is a well-located hotel which was pleasant and well-maintained. The highlight would have to be the staff, who were unfailingly friendly and helpful
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great position
Stayed 3 nights in May 2024

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy check in, lovely room
Stayed 2 nights in Jan 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool. Beautiful lounge area. Live music. Wished the bar was opened on Sunday and Monday.
Stayed 4 nights in Apr 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great breakfast and very helpful staff. Clean room and good pool. location was very good.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hyunkyung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Apr 2024

10/10 Excellent

Salve Brugada

Staff were polite.
Stayed 2 nights in Apr 2024

6/10 Okay

david, Charters Towers

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel had all the amenities but unfortunately lack of staff to deliver room service or driver bags to room
Stayed 2 nights in Apr 2024

8/10 Good

Bicui

Stayed 3 nights in Mar 2024

8/10 Good

Vipul

Traveled with family
Liked: Cleanliness, amenities
Property is good. Everything was good except the aircon.
Stayed 6 nights in Mar 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good for a short stay. Dinner is only Wednesday - Saturday and I came on a Sunday so didn't get to try that.
Stayed 4 nights in Mar 2024

10/10 Excellent

Karoly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

GAIL

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
When we checked in there was a small wait to find one of our two rooms but that was quickly resolved. Everything else was good. These are a regular size hotel room our room was recently redone. We asked for a different quilt and one was provided on the bed while we were out. On the fourth day the bathroom was left uncleaned but the cups were washed and put upside down in the dirty sink. This upset me as my health is important and it made me wonder if the cups we had used were clean or just wiped out. The cups in our other room were handled in the same manner. I would have given this hotel a much higher rating if this wouldn’t have happened. We stayed five nights and the front desk peeps were awesome every time we saw them.
Stayed 5 nights in Mar 2024

10/10 Excellent

Titom

Liked: Amenities, property conditions & facilities
In shopping centre everything was close to shop and eat
Stayed 2 nights in Mar 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Our stay at the Benson Hotel was great . The staff were friendly ,always greeted on arriving and leaving the hotel. The hotel is at a great location ,walking distance to marina ,shopping centre ,lots of different restaurants in the area. The breakfast buffet was great. We enjoyed our stay there and will be back
Stayed 7 nights in Feb 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at The Benson and we enjoyed it and will stay here again. The rooms were clean and modern and the staff were wonderful. The included buffet breakfast was nice and very convenient with hungry teenagers. Highly recommend this place!
Stayed 4 nights in Feb 2024

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really great, except the dinner menu. I didn’t think much of the undercooked seafood
Stayed 1 night in Feb 2024

6/10 Okay

Valentino

Stayed 5 nights in Jan 2024

10/10 Excellent

Valentino

Stayed 12 nights in Jan 2024

10/10 Excellent

Manoka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jenny

Stayed 2 nights in Jan 2024

4/10 Poor

Valentino

Stayed 3 nights in Jan 2024