评分基于 969 条真实点评

3.4 / 5
100% 住客推荐
3.4 客房清洁度
3.7 服务和员工
3.4 客房舒适度
3.3 酒店条件
Expedia 亿客行 真实点评
3/5
用户:真实旅客

发布日期:2019年12月19日 发布在:Hotels
有提供早餐還不錯。其他設施方便有微波爐和冰箱都很方便使用。唯一缺點就是隔音很差
酒店管理层的评论
2019年12月21日,回复:酒店管理层 Alissa
Thank you so much for your feedback,will take it in consideration.
2/5
用户:真实旅客

发布日期:2024年5月31日 发布在:Expedia
Two things on why I would not come back to this specific Howard Johnson. The property double charged when they have already charged my card prior to checking in which I don’t understand. And I am not referring to the $100 deposit. Second, my room was not in the right standards from other Howard Johnson’s I been to. I was pretty disappointed overall.
4/5
用户:真实旅客

发布日期:2024年5月29日 发布在:Expedia
El desayuno y el café no son buenos
酒店管理层的评论
2024年5月29日,回复:酒店管理层 Guest Relations Specialist
Hi Zulia,We appreciate your feedback and are glad you enjoyed your stay overall. However, we regret to hear that the breakfast and coffee didn't meet your expectations. We constantly strive to improve our offerings and will certainly take your comments into consideration. Your satisfaction is paramount to us, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.
4/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
Todo bien, solo el area del baño se ve que no habian limpiado bien y el servidor de jabon de la bañera no servia.
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Guest Relations Specialist
Hi Kristian,We're genuinely sorry to hear about your experience with the cleanliness of the bathroom area and the malfunctioning soap dispenser in the bathtub during your stay. Our housekeeping team strives to maintain high standards of cleanliness throughout the hotel, and we regret any oversight that may have occurred in this instance. Your feedback is invaluable to us, and we will ensure that the necessary measures are taken to address these concerns and prevent similar issues from happening in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.
5/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
Great 👍 place and very convenient to be at Disney
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Guest Relations Specialist
Hi Jorge,We're delighted to hear you found our hotel convenient during your Disney visit! Our prime location ensures easy access to the park, allowing you to maximize your time experiencing the magic. Additionally, our commitment to maintaining high standards of comfort and service aims to enhance your overall stay. We appreciate your positive feedback and hope to welcome you back for another memorable experience in the future!
4/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
2 things they have to improve: 1.- WiFi Poor conection and service. 2.- Poor continental breakfast
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Guest Relations Specialist
Hi Victor,We sincerely appreciate your feedback and regret any inconvenience you experienced during your stay. Regarding the WiFi, we apologize for any disruption in service you encountered; please know that we continuously strive to enhance connectivity throughout our premises. Additionally, we apologize if the continental breakfast did not meet your expectations; we take guest feedback seriously and will review our offerings to ensure a more satisfying experience in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved stay.
5/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
The beds were super comfortable and clean. Staff was friendly and supportive.
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Guest Relations Specialist
Hi Maureen,We're thrilled to hear you found our beds comfortable and impeccably clean during your stay with us! Our team takes great pride in maintaining a high standard of cleanliness to ensure a pleasant experience for all our guests. It's wonderful to know that our staff's friendliness and support contributed positively to your visit. Your satisfaction is our top priority, and we appreciate your kind words as we continually strive to exceed expectations.
4/5
用户:真实旅客

发布日期:2024年5月17日 发布在:Expedia
Al principio no pusieron toallas suficientes.
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Guest Relations Specialist
Hi Claudia,We apologize for any inconvenience caused by the initial shortage of towels during your stay. Our housekeeping team strives to ensure all guest rooms are fully stocked with amenities, and we regret any oversight in this instance. We appreciate you bringing this matter to our attention, and rest assured, we'll address it internally to prevent recurrence. Your feedback is invaluable in helping us maintain the high standards we aim for.
5/5
用户:真实旅客

发布日期:2024年5月17日 发布在:Expedia
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Guest Relations Specialist
Hi Matthew,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
5/5
用户:真实旅客

发布日期:2024年5月14日 发布在:Expedia
everything was clean.
酒店管理层的评论
2024年5月15日,回复:酒店管理层 Guest Relations Specialist
Hi Lizbet,We're delighted to hear that you found our hotel clean during your stay. Maintaining a pristine environment is a top priority for us, and we take great care in ensuring that every corner is thoroughly cleaned and sanitized. Your positive experience reflects the dedication of our housekeeping team, who work diligently to uphold our high standards of cleanliness. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.