They were so accommodating when our Expedia reservation got moved to them last minute.
Darla C.
2024 年 4 月入住 2 晚
10/10 超赞
Eddie
与家人出行
2024年05月12日
This is by far the cleanest hotel I’ve ever stayed in. The room was very clean and neat. There wasn’t that hotel smell. The staff was very friendly and polite. We will be staying there in the future. I highly recommend it
Eddie
2024 年 5 月入住 1 晚
4/10 很差
David
与配偶出行
2024年04月29日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Booked and prepaid a 1-bedroom suite (with two queens and a tub per the category description) 7 months out via Expedia. Checked in and they downgraded us. The worst part was they tried to convince us the small, standard room (with a king bed) which was half the size and no tub “is basically a king suite.”
Offered us a $20 refund on two nights. Nowhere near the actual price difference.
When I asked how the situation could have happened, the guy at the counter said “it can sometimes happen when you book through a third party” - meaning Expedia. At that point we had no choice but to stay. No other rooms available at nearby properties.
We were so disappointed and frustrated we ended up cutting our long-planned trip short. It’s a shame. The facility itself is nicely maintained.
We were not given what we paid for. And Local management was completely unresponsive. Literally…no response whatsoever.
So if you are booking this hotel through Expedia, I hope you get what you paid for.
David
2024 年 4 月入住 2 晚
10/10 超赞
Suzanne
2024年04月26日
Suzanne
2024 年 4 月入住 1 晚
10/10 超赞
Michelle
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
Michelle
2024 年 4 月入住 1 晚
10/10 超赞
Julie,Canton
与家人出行
2024年04月8日
满意:员工和服务、服务设施、住宿条件和设施
I highly recommend this property. We visited Boone for a college tour. It was a perfect location. If my son ends up in Boone this will be our go to property!