The food is terrible - over cooked and the same at the buffets every day - the specialty restaurants if you can get a table aren’t much better. No pool service and the evening entertainment was also poor. We had delayed flights and let them know that we would be arriving within the first 24 hours but when we got there they wouldn’t let us into our rooms until 3pm as that was the next days check in even though we had paid for the previous day on full. This is NOT a 5 star hotel - at best a 3 star
Lisa
2024 年 2 月入住 7 晚
8/10 还可以
MARCELINO TAVARES E
与配偶出行
2024年01月20日
满意:服务设施
MARCELINO TAVARES E
2024 年 1 月入住 4 晚
10/10 超赞
Manuel Anibal
2023年12月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Um oásis no meio do Inverno
Excelente. Nada a apontar. Até o clima ajudou. Staff muito atencioso com todos os clientes.
Excelente relação qualidade /preço
A repetir no futuro breve.
Manuel Anibal
2023 年 12 月入住 7 晚
10/10 超赞
Antonieta
团体旅客
2023年11月30日
Excellent hotel.
Employees very friendly.
Rooms all clean
My favor dinner @Toscana.
Thank you Eneida for taking care of us.
We will definitely come back 🙏
Antonieta
2023 年 11 月入住 2 晚
10/10 超赞
Elodie
与配偶出行
2023年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hôtel magique, tout est dans l’hôtel pour ne pas qu’on sorte! Seul bemol il n’y a rien autour c’est desert
Elodie
2023 年 11 月入住 7 晚
8/10 还可以
Tod
2023年10月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Resort is enormous. Best guess would be 1000 rooms. It was overwhelming because of the size for me. This is purely personal.
Tod
2023 年 10 月入住 7 晚
10/10 超赞
Martina
与配偶出行
2023年03月25日
满意:清洁度、员工和服务、住宿条件和设施
Very large resort but everything is easily accessible.