Ratings based on 3,010 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia 亿客行 Verified Reviews
2 out of 5
by A verified traveler from Palmetto

Posted May 28, 2024 on Expedia
The machine was done couldn’t check in until 2 hrs later even after I paid for my room online via Expedia
4 out of 5
by A verified traveler

Posted May 28, 2024 on Expedia
Staff was good
4 out of 5
by A verified traveler

Posted May 27, 2024 on Expedia
Room was spacious and clean. Hot breakfast in the morning. Staff was friendly and helpful. Definitely worth the price. Will stay here again.
5 out of 5
by A verified traveler

Posted May 27, 2024 on Expedia
Excellent
5 out of 5
by A verified traveler

Posted May 26, 2024 on Expedia
Very clean and the staff was very friendly
4 out of 5
by A verified traveler

Posted May 26, 2024 on Expedia
Everything was good, clean but some water damage in bathroom along front side of tub. Location wAs very convenient for airport reservation. The one thing I didn’t care for when checking out was a charge for parking. If that’s necessary just incorporate the charge in your booking.
1 out of 5
by A verified traveler

Posted May 26, 2024 on Expedia
Front desk receptionist was rude and threaten me.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 26, 2024 on Expedia
3 out of 5
by A verified traveler

Posted May 24, 2024 on Expedia
The room itself was a nice room, but the air conditioning unit rattled so badly that I eventually had to turn it off to get to sleep, though that of course made it so warm it was also difficult to rest. I was staying at the property as a result of a travel delay, so I was only there for 6 hours. It took me 3 calls, the last one ringing for 7 1/2 minutes, before the front desk answered a call so I could request the airport shuttle. I arrived at the hotel after midnight, and after waiting in quite a line, the front desk staff member loudly announced my room number in front of everyone in the line - and I was traveling alone as a single woman.
5 out of 5
by A verified traveler

Posted May 24, 2024 on Expedia
Amazing stay, friendly staff would stay here again next time!