Bay of Biscay Tours

The staff were pleasant and friendly. The location is near the train station, small shops, and restaurants. One bathroom was tiny, making it difficult to use the toilet. Other rooms provide better-sized bathrooms. The air conditioner was very nice. Many locks are involved, so security was less of a concern for this location. Peddlers can be aggressive at nearby restaurants. Just ignore them, and they'll go away.

Excellent hotel, the staff are extremely friendly. The rooms are very comfortable, clean, modern and quiet. You dont hear anything between rooms or from the outside. Breakfast as a good selection (not massive but good enough). The staff is superb, especially Alessandra, but all of then were great. Location is fantastic, walking distancd to everywhere, 5 min to the main train station and couple minutes walk to the metro stop as well. Really happy with this stay.

Stayed for 7 nights with my family. Didn’t feel safe walking to the hotel. No communication to reception from hotel room. International tourists need to use their phone to call reception. Found Hot water broken in the morning and couldn’t shower a day before going out. No electronic locking on doors and need to carry massive keys. Lights were not working. A/C in the room needs to be turned manually and didn’t feel was cooling enough. Breakfast is provided only after 8am until 10:30am. For those who wanted to leave early before 8am, breakfast isn’t available before 7:30am. Bathroom hygiene faucet is non functional. Shower stall is very tiny for a normal adult and the water spills outside easily when bathing. Washbasin isn’t enclosed and doesn’t have enough to place things on it. Entire bathroom is tiny. Housekeeping is good and performed daily and broken hot water was fixed on the same after we left the room. Very tiny android TV with internet based channels. The big plus is very close and walkable to Roma termini station by foot.