2/10 Terrible
Jennifer
Traveled with partner
May 27, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all, when we walked in there was a stench in the room. It hit us the minute you walked in. It smelled like a mix of cigarettes, mold and mildew. Curtains were falling off. The tub had cigarette burns on the side. I had to clean the toilet because it was visibly still dirty. I cleaned the sides of the walls. They too had visible stains that could be wiped off. There was one single flat pillow available for two people to share on a queen size bed. I had to go to the check-in office several times and wait for them to look for extra pillows and blankets. There was ONLY one blanket available. NO pillows. There were no rooms that we could change to that could possibly be of a better quality. So we were stuck with the room that we had. Needless to say we had a horrible sleep and we're exhausted the next day. And upon waking there was a roach crawling across the pillow where my head was laying. Of course I jumped up and was completely freaked out. It was also another dead roach on the floor. It was absolutely disgusting. I have never been in a hotel or motel of that low of standards. And not that this was the least of our worries, but there was only one set of towels. Absolutely ridiculous. Completely disappointing. To top it off it's the anniversary of one of my sons death. So, I just needed a quiet getaway. Sadly, all I did was cry. Ended up with a terrible headache from lack of sleep and had the heebie-jeebies from the roaches 😩. I WILL NOT BE A REPEAT CUSTOMER.
Jennifer
Stayed 1 night in May 2024