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Reviews of Holiday Inn Express Atlantic City W Pleasantville, an IHG Hotel

2.5 out of 5
Holiday Inn Express Atlantic City W Pleasantville, an IHG Hotel
7079 Black Horse Pike, Pleasantville, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews" "
Rating 8 - Good. 288 out of 1000 reviews" "
Rating 6 - Okay. 83 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted by May upon arrival and she was very friendly and welcoming. The room was clean and had everything we needed for our overnight stay. Would definitely stay here again.
Stayed 1 night in May 2024
Response from GM at Holiday Inn Express on May 21, 2024
Thank you, Aria! So glad you enjoyed your visit.

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from GM at Holiday Inn Express on May 21, 2024
Thanks for posting, Duc!

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
Night time management had a bad attitude
Stayed 1 night in May 2024
Response from GM at Holiday Inn Express on May 13, 2024
James,Sorry if you encountered an issue. This is very rare for our staff. Your review does not provide details of the date or time of your stay. If you would like to explain further, please reach out to the hotel directly.

10/10 Excellent

Leah

Traveled with partner
Liked: Amenities, property conditions & facilities
Fishing
Stayed 3 nights in May 2024
Response from GM at Holiday Inn Express on May 11, 2024
Thanks for posting

8/10 Good

SAPHIRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean.
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on May 10, 2024
Thanks for posting.

10/10 Excellent

Alsharif

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the short stay
Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on May 10, 2024
Thanks Alsharif!

10/10 Excellent

Jaia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location could see the beach from my room. Staff was friendly.
Stayed 2 nights in Apr 2024
Response from GM at Holiday Inn Express on Apr 29, 2024
Thanks, Jaia!

10/10 Excellent

Carmen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean, well kept.
Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on Apr 29, 2024
Thank you, Carmen. appreciate your feedback!

10/10 Excellent

Sandra, Bel Air

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for an overnight trip.
Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on Apr 29, 2024
Thank you, Sandra!

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM at Holiday Inn Express on Apr 30, 2024
Thanks, Fabrice!

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Several miles from boardwall. Ample parking. Staff did not know about buses, but they do stop outside. Not Amazing , certainly not terrible.
Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on Apr 27, 2024
Thank you for posting.

6/10 Okay

Mohammed

Liked: Property conditions & facilities
It’s kind of remote and very quiet area.
Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on Apr 22, 2024
Thank you, Mohammed. Considering we are 4 miles from Atlantic City, a lot of folks like the tranquility after the casinos and boardwalk!

8/10 Good

Tina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the water was great and it was peaceful and quiet. The landscaping could use some help, but I was there in a winter month, so it could have been the time of year that I was there.
Stayed 2 nights in Feb 2024
Response from GM at Holiday Inn Express on Apr 22, 2024
Thanks for your review, Tina. Yes our crews begin the ed of this month.

8/10 Good

Laeneese

Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on May 10, 2024
Thank you, Laeneese.

6/10 Okay

Myesha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on Apr 13, 2024
Thank you for your response

8/10 Good

Keyana

Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on May 10, 2024
Thanks for posting, Keyana.

8/10 Good

Lashana

Traveled with group
Liked: Staff & service, property conditions & facilities
12 minutes away from Atlantic City, It was great. Only one slight problem the battery to our room door had died we weren’t able to get in had to go to the front desk so they can let us in it was fixed shortly before we headed out for the night.
Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on Apr 13, 2024
Thank you for the feedback.

6/10 Okay

So Heui

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on Apr 13, 2024
Thank you for your review

10/10 Excellent

Dalyonel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on Apr 11, 2024
Thank you, Dalyonel!

8/10 Good

Teak Ku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private ocean. I would be great in summer.
Stayed 1 night in Apr 2024
Response from GM at Holiday Inn Express on Apr 11, 2024
Thanks for your review .

10/10 Excellent

Samir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is fine
Stayed 2 nights in Apr 2024
Response from GM at Holiday Inn Express on Apr 8, 2024
Thanks, Samir

10/10 Excellent

Sharquita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place definitely recommend it
Stayed 2 nights in Apr 2024
Response from GM at Holiday Inn Express on Apr 8, 2024
Your recommendation means a lot, thank you.

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service
Excellent
Stayed 3 nights in Feb 2024
Response from GM at Holiday Inn Express on Apr 8, 2024
Thank you for the 5!

10/10 Excellent

Erwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Apr 2, 2024
Thank you, Erwin!

10/10 Excellent

Domenica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Apr 2, 2024
Thanks, Domenica!

8/10 Good

Tesley, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of hotel and fact it is close to the ac casinos only 15 mins away. I love the free breakfast and the food taste very good. I just wish the breakfast hours were a bit later. The rooms are always clean and the hotel is very quiet for most part. The only negative is that the air conditioning system and heating system is always an issue. First time i visited the ac didnt work properly and staff had to come visit. This time i had to unplug the ac unit and reboot it after it was blowing cold air for heat. Other than that very good and affordable hotel if you are on a couples trip or also if you want to do a trip with fam book one of their suites they are huge with two bathrooms and a sofa bed.
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on Mar 27, 2024
Thank you for taking the time to respond. We appreciate your feedback.

8/10 Good

Jayden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the ocean view, bed was comfy, water pressure in bathroom was great The breakfast was decent, and for the price of the room can’t complain on the size
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 26, 2024
Thank you for taking the time to post your comments. We appreciate your business.

6/10 Okay

Donald P

Traveled with family
Liked: Staff & service, amenities
I have stayed at this site 3 times in the past 2 years. I was not pleased this recent trip. (Mar 23-24). I checked in only to get the room and the tv was lop sided, bathroom door was locked and i could not get in. Called the front desk and my room was changed. They were very nice, came up to my room with the new room keys and apologized for the problem. Get in the new room, long hairs (3) on the bed, 2 dead beetles, on the bed!!!! At this point, i was tired, frustrated and needed to get ready to attend a function. I really like this location. The cleaning staff needs to do a better job.
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 26, 2024
Thanks for sharing, Donald. We appreciate your loyalty. Sorry if you had an issue this time. We will share your concerns with our staff.

8/10 Good

Lynnessa, Syracuse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bay View was excellent !
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 26, 2024
Thank you, Lynnessa

10/10 Excellent

Melys

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Large car park and its free. Clean.
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on Mar 25, 2024
Thank you, Melys.

6/10 Okay

Jamal

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 26, 2024
Thanks, Jamal

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on Mar 25, 2024
Thanks, Sebastian.

10/10 Excellent

Geffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to AC
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on Mar 25, 2024
Thanks for posting, Geffery.

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to stay at. The lady that checked us in was very nice and personable . Room was nice and clean. I would definitely stay there again next time we're in Atlantic City.
Response from GM at Holiday Inn Express on Mar 25, 2024
Thank you, Melanie! We appreciate your comments and look forward to seeing you again.

10/10 Excellent

Brook

Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Apr 13, 2024
Thank you for posting.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, safe, clean rooms, & free breakfast.
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 22, 2024
Thanks, Linda!

8/10 Good

Yuliana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 21, 2024
Thank you for your feedback.

10/10 Excellent

Adamaris

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, safe, safe parking. Close to casinos. Would stay there again.
Stayed 2 nights in Mar 2024
Response from GM at Holiday Inn Express on Mar 21, 2024
Thank you, Adamaris. Look forward to your return.

10/10 Excellent

Ricki, Manhasset

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its hard to find a clean, quiet place to stay and pay a reasonable rate. Too low and you dont get the quality or service you want. Holiday inn Express was just far enough away from the main boardwalk that we avoided the noise. But were able to play some machines in a short drive. Private beach was nice, but it was so windy. The wind was howling all night. Pretty good for the price and location. Totally worth it for the quiet and cleanliness. Stayed in the King Stsndard.
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 19, 2024
Ricki, thank you for taking the time to post a review. We appreciate your feedback. We hope you'll be back soon.

10/10 Excellent

joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 18, 2024
Thank you, Joann. We'll share with our team.

10/10 Excellent

Peter

Liked: Amenities
Staff very friendly
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 18, 2024
Thanks, Peter. Appreciate the feedback.

10/10 Excellent

Devang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Excellent
Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 16, 2024
Thank you, Devang! We appreciate you.

10/10 Excellent

natalee

Liked: Cleanliness
Stayed 4 nights in Mar 2024
Response from GM at Holiday Inn Express on Mar 11, 2024
Thank you Natalee

10/10 Excellent

Keith

Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Apr 2, 2024
Thank You for posting!

10/10 Excellent

Bailey

Stayed 1 night in Mar 2024
Response from GM at Holiday Inn Express on Mar 25, 2024
Thanks for posting, Bailey!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from GM at Holiday Inn Express on Feb 27, 2024
Thank you for posting

10/10 Excellent

Rainell

Liked: Cleanliness, staff & service, property conditions & facilities
Too much pork
Stayed 1 night in Feb 2024
Response from GM at Holiday Inn Express on Feb 26, 2024
We appreciate your feedback.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn never disappoints!
Stayed 3 nights in Feb 2024
Response from GM at Holiday Inn Express on Feb 21, 2024
Our pleasure, Danny.

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will visit again
Stayed 2 nights in Feb 2024
Response from GM at Holiday Inn Express on Feb 19, 2024
Thanks, Diana! We look forward to seeing you again

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly Pleasant!
Better than expected! Stayed overnight after a concert in AC. I do not have one negative remark. Rooms were newer, clean and we had the best sleep in our king size bed. The free breakfast was also good...the fresh biscuits were the best! Will recommend if looking for an alternative and less expensive stay thank the Boardwalk Hotels.
Stayed 1 night in Feb 2024
Response from GM at Holiday Inn Express on Feb 19, 2024
Wow, Loren! We are so pleased that you enjoyed your stay. Come back again soon!