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Reviews of Wingate by Wyndham Atlanta Galleria/Ballpark

2.5 out of 5
Wingate by Wyndham Atlanta Galleria/Ballpark
2762 Cobb Parkway SE, Atlanta, GA

Reviews

8.2

Very Good

Rating 10 - Excellent. 693 out of 1382 reviews" "
Rating 8 - Good. 353 out of 1382 reviews" "
Rating 6 - Okay. 170 out of 1382 reviews" "
Rating 4 - Poor. 85 out of 1382 reviews" "
Rating 2 - Terrible. 81 out of 1382 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were large and clean. Breakfast was good. All around a perfect good nights sleep in the middle of a very long drive.
Stayed 1 night in May 2024
Response from Sophia CSR on May 22, 2024
Hi Nicki,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
I’m
Stayed 1 night in May 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay especially going to a Braves game
Stayed 2 nights in May 2024
Response from Sophia CSR on May 21, 2024
Hi Heather,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closer than we thought to the stadium!
Stayed 1 night in May 2024
Response from Sophia CSR on May 21, 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Truist Park. Easy walk.
Stayed 1 night in May 2024
Response from Sophia CSR on May 22, 2024
Hi Edward,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Jena

Traveled with family
Liked: Cleanliness, amenities
Stayed 1 night in May 2024
Response from Sophia CSR on May 21, 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Okay

Sarah, LYNN HAVEN

Traveled with group
Overall the hotel was acceptable. The main complaints were the room had a weird smell that never got better and towels were extremely rough. The shower handle barley functioned and water was warm but not hot. Walking to the Battery was only like 10 min but you do have to cross heavy traffic. Not the safest walk.
Stayed 2 nights in May 2024
Response from Sophia CSR on May 21, 2024
Hi Sarah,On behalf of our entire team, I would like to apologize for your experience. I assure you that we will review these comments with our team to further research the matter. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 Okay

Lynn

Traveled with partner
Liked: Staff & service
Can’t tell if it is on the way up or down. Lobby appears new, rooms are up to date. But woodwork in room all beat up and fitness room needs work
Stayed 4 nights in May 2024
Response from Sophia CSR on May 21, 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 Good

Sabrina

Traveled with family
Liked: Cleanliness, amenities
The room was Great
Stayed 1 night in May 2024
Response from Sophia CSR on May 21, 2024
Hi Sabrina,Guest satisfaction is our number one objective, we really appreciate your wonderful rating and review. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on May 21, 2024
Hi Lisa,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

wm

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Sophia CSR on May 21, 2024
Dear Guest,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

6/10 Okay

Robert

Disliked: Staff & service
Stayed 4 nights in May 2024
Response from Sophia CSR on May 21, 2024
Hi Robert,Guest satisfaction is our number one objective, we really appreciate your rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to truist...clean....well lit at night....$$$ very reasonable
Stayed 1 night in May 2024
Response from Sophia CSR on May 17, 2024
Hi Kim,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Marvin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower did not have grab bars to hold on to. Had to be extra careful to maintain my balance. Juice machine was out of order.
Stayed 2 nights in May 2024
Response from Sophia CSR on May 17, 2024
Hi Marvin,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.

8/10 Good

Lynne

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very noisy and room furniture looked old.
Stayed 1 night in May 2024
Response from Sophia CSR on May 17, 2024
Dear Guest,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, helpful, and accommodating staff. Wish it was on the other side of the express way
Stayed 2 nights in Apr 2024
Response from Sophia CSR on May 14, 2024
Hi Matthew,We're delighted to hear that you found our staff to be great, helpful, and accommodating! Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a concert at the Roxy, so we wanted to stay at a hotel within walking distance. This was a great choice! Affordable, spacious, and comfortable. Additionally, they offered a shuttle to the Battery, so we only had to walk back after the concert. The room was clean, but the AC in the bedroom did not work. The plug in the bathroom also did not work. Other than that, it was an enjoyable stay. We would stay here again!
Stayed 1 night in May 2024
Response from Sophia CSR on May 14, 2024
Hi Sonia,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.

10/10 Excellent

keyunna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was clean but definitely needs a lot of updates. I was in room 104 and the sink in the bathroom needs to be remodeled as well as the tub/ shower. This is my second time staying at this hotel. I will book again and hopefully they will have some updates. The pool needs to be heated. The water is extremely cold for it to be an indoor swimming pool. The lady that was keeping the breakfast area stock was very sweet.
Stayed 1 night in May 2024
Response from Sophia CSR on May 14, 2024
Dear Guest,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services and promise to remain as committed to you as we are now. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean
Stayed 3 nights in May 2024
Response from Sophia CSR on May 12, 2024
Hi John,Thank you for the compliment! We take pride in maintaining a clean environment for our guests, and we're delighted that you found our location convenient. We hope to welcome you back soon!

10/10 Excellent

Gerard, Pittsfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff and shuttle to the Stadium were great!
Stayed 1 night in May 2024
Response from Sophia CSR on May 12, 2024
Hi Gerard,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities
Over all it’s a good location.
Stayed 1 night in May 2024
Response from Sophia CSR on May 10, 2024
Hi Fermin,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

6/10 Okay

Anje

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sophia CSR on May 12, 2024
Hi Anje,Providing the highest level of hospitality is our number one priority. We would like to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great option for staying near the Battery and Truist park. If you don’t want to walk the 10 mins there, the hotel has a shuttle option. The hotel lobby was clean and staff was friendly. Breakfast was on par for most included hotel breakfasts. Only complaint is the hotel hallways were a little hot and muggy and the carpet in our room was muggy as well.
Stayed 1 night in May 2024
Response from Sophia CSR on May 10, 2024
Hi Charlotte,Your 4-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We will strive for the best and look forward to serving you again here!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying here with my daughter for the braves game. It was walking distance, even after having surgery on both achilles tendon and for my 9 year old. They do offer shuttle service to the stadium as well. Room was clean and staff was amazing
Stayed 1 night in Apr 2024
Response from Sophia CSR on May 12, 2024
Hi Barbara,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a few Braves games. Directly across the street from the Battery. Perfect location if you're catching a game. I walked but the hotel offers a shuttle to and from the ballpark. Everyone was super friendly. Complimentary breakfast was solid too
Stayed 2 nights in May 2024
Response from Sophia CSR on May 10, 2024
Hi Nicholas,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

IRIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! Super safe, modern and modest.
Stayed 4 nights in May 2024
Response from Wingate Team on May 9, 2024
Thanks Iris!We appreciate your business and the time you took to provide us with your feedback!

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for going to a Braves game
Stayed 1 night in Apr 2024

10/10 Excellent

rhonae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place and i was there for a week just of vacation and its a nice , quiet clean area the rooms were great and its a good walking distance. I would book again .
Stayed 4 nights in May 2024
Response from Sophia CSR on May 7, 2024
Hi Rhonae,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great area. Great price, but it was a Tuesday night stay in April.
Stayed 1 night in Apr 2024
Response from Sophia CSR on May 3, 2024
Hi Brandon,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024
Response from Sophia CSR on May 21, 2024
Hi Jessica,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Sophia CSR on May 1, 2024
Hi Jose,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Phillip

Stayed 1 night in Apr 2024
Response from Sophia CSR on May 21, 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Okay

Rasheen

Liked: Staff & service
Disliked: Property conditions & facilities
Na
Stayed 1 night in Apr 2024
Response from Sophia CSR on May 1, 2024
Hi Rasheen,Providing the highest level of hospitality is our number one priority. We would like to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on May 1, 2024
Hi Margaret,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
A great option to go the battery
Stayed 4 nights in Apr 2024
Response from Sophia CSR on Apr 29, 2024
Hi Heather,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Pequeta

Stayed 1 night in Apr 2024
Response from Sophia CSR on May 21, 2024
Dear Guest,Earning a perfect 10-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 Excellent

barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for game. A ride to the game and easy to walk back after game. They will pick up but with traffic it’s easier to walk back.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 28, 2024
Hi Barry,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the ballpark
Stayed 1 night in Apr 2024
Response from Galleria Ballpark Team on Apr 26, 2024
Nathan,Glad you enjoyed the convenience of our location. Hope to see you again!

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness
Room on the road side, very loud traffic noise. Very loud air conditioner made it hard to sleep
Stayed 1 night in Apr 2024
Response from W*W ATL Galleria/ Ballpark Team on Apr 26, 2024
Hi Robert,We regret hearing about the unpleasant experience you had with the a/c unit and road noise. While with us, please feel free to ask any questions you may have including any possible room changes.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 28, 2024
Hi Bobby,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!

10/10 Excellent

Rita

Stayed 1 night in Apr 2024
Response from Sophia CSR on May 17, 2024
Hi Rita,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

8/10 Good

John

Stayed 1 night in Apr 2024
Response from Sophia CSR on May 17, 2024
Hi John,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Dawn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the walkable options for the mall, battery and ballpark!
Stayed 1 night in Apr 2024
Response from W*W ATL Galleria/Ballpark Team on Apr 23, 2024
Dawn,We're delighted that you enjoyed the convenient location of the hotel. We look forward to seeing you again!

6/10 Okay

Logan

Stayed 3 nights in Apr 2024
Response from Sophia CSR on Apr 24, 2024
Hi Logan,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to place to stay when going to Braves games. The parking is easy, the rooms are always clean, it’s a short walk to the battery and the staff are so nice!
Stayed 2 nights in Apr 2024
Response from W*W ATL Galleria/Ballpark on Apr 22, 2024
Kristi,Thank you so much for your kind words! We're thrilled to be your spot for Braves games. Easy parking, clean rooms, and a short walk to the Battery - it's what we aim for! And our staff will always go the extra mile to make you feel at home. Can't wait to have you back for another game day!"

10/10 Excellent

Nicole

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we go to a Braves game, we ALWAYS stay here! The staff is always super friendly and helpful, the room is clean and comfortable, and we have the option of the shuttle or a short walk to the Battery. Highly recommend!!
Stayed 1 night in Apr 2024
Response from Wingate Galleria/ Ballpark Team on Apr 21, 2024
Thank you so much for your continued loyalty and for choosing to stay with us each time you attend a Braves game! It's fantastic to hear that our friendly and helpful staff consistently make your stays enjoyable. We're delighted that you find our rooms clean and comfortable, and we appreciate your praise for our convenient location near the Battery. Your recommendation means a lot to us, and we look forward to welcoming you back for many more memorable stays!

10/10 Excellent

Austin

Stayed 1 night in Apr 2024
Response from Sophia CSR on May 10, 2024
Hi Austin,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect for a Braves game! Easy to walk to and from the park, but they also offered a free shuttle to the purple deck. Really nice lobby area and helpful staff, and the room was comfortable and clean.
Stayed 1 night in Apr 2024
Response from The Team on Apr 21, 2024
We're thrilled to hear that you enjoyed your stay with us and that our location made attending the Braves game a breeze! Providing convenience and comfort to our guests is always our top priority. We're delighted you appreciated our free shuttle service to the purple deck and found our lobby area welcoming. Our team takes pride in offering exceptional service, so it's wonderful to hear that you found them helpful. We hope to welcome you back for another enjoyable stay soon!

8/10 Good

Deja

Stayed 2 nights in Apr 2024
Response from Sophia CSR on May 10, 2024
Hi Deja,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice and good customer service
Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 18, 2024
Hi Patricia,Thank you for your valuable opinion regarding our service We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.