Lobby

Reviews of The Starling Atlanta Midtown, Curio Collection by Hilton

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 913 out of 1485 reviews" "
Rating 8 - Good. 271 out of 1485 reviews" "
Rating 6 - Okay. 146 out of 1485 reviews" "
Rating 4 - Poor. 86 out of 1485 reviews" "
Rating 2 - Terrible. 69 out of 1485 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

shani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. They need to upgrade the rooms and the plumbing is loud.
Stayed 2 nights in May 2024
Response from TSAM on May 17, 2024
Dear Shani,Thank you for sharing your high marks and additional thoughtful comments; it was our pleasure to be your Midtown host. Our unbeatable location, iconic warm welcome, and vibrant Atlanta energy have earned us many fans among our regular visitors, and we eagerly await the opportunity to welcome you back to our urban roost as well. Warm regards, Tim MichaudGeneral Manager

6/10 Okay

MOHAMAD, Huntsville

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location and nice looking. The front desk people not very professional and the sleep quality and the bed mattress was not my best.
Stayed 1 night in May 2024
Response from TSAM on May 15, 2024
Dear Mohamad, Thank you for choosing to spend your time with us, we are pleased you enjoyed our convenient Midtown location and iconic aesthetic. Our warm welcome and attention to detail have won us many fans, and we are disheartened to learn that on this occasion we let you down; on behalf of the whole team, we humbly apologize for any miscommunication or inconvenience that you experienced. We eagerly await the next opportunity to win your heart in full, as we have for so many other visitors. Best regards, Tim MichaudGeneral Manager

10/10 Excellent

Kelston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location has everything you’ll need.
Stayed 2 nights in May 2024
Response from TSAM on May 14, 2024
Dear Kelston, The many dining and shopping options, exciting events, and inspiring walking excursions just outside our Midtown nest are truly unbeatable; it was our pleasure to welcome you to this inspiring area and we are delighted to have earned another fan. On behalf of the whole team, we look forward to extending our warm welcome again on your next trip. Best regards, Tim Michaud General Manager

6/10 Okay

Thomas

Traveled with partner
Liked: Cleanliness
It’s beautiful. It is. And the suite is really nice. But it’s close to impossible to call and get anyone at the front desk prior to checking in. I spent more time waiting in front desk at starling to answer the phone, then something like the DMV which as you know is hours. It’s so weird. And for like a week and a half so not a one time occurrence. Staff was lovely in person There was a noise in our room in the plumbing in the walls that kept us up for 2 nights straight. Probably won’t stay there again
Stayed 2 nights in May 2024
Response from TSAM on May 14, 2024
Dear Thomas, Thank you for choosing us as your Midtown host and for sharing your thoughtful comments. We are pleased that you enjoyed our inspiring suites and that our team provided the warm welcome that has made us an Atlanta icon. We are disheartened that you experienced any miscommunication when contacting us by phone, however, and we extend our sincere apologies for any inconvenience you experienced. We have become the favorite abode of many regular travelers, and we hope to be given the opportunity to win your heart in full in the future as well. Kind regards, Tim Michaud General Manager

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Politan row was an unexpected delight. Serena restaurant was decadent. Botanical gardens were so close. It was a convenient location and beautiful hotel.
Stayed 3 nights in May 2024
Response from TSAM on May 14, 2024
Dear Nicole, The dining options in our little corner of Midtown provide enough variety for any discerning foodie; we are delighted that you enjoyed your time exploring our Atlanta nest. If you haven’t already, we invite you to visit the nearby High Museum and highly walkable Piedmont Park on your next trip for more memorable Atlanta excursions. We look forward to hosting you again, and hope to have the opportunity to do so again soon. Warm regards, Tim Michaud General Manager

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific staff, great service….no umbrellas. Recommend.
Stayed 2 nights in May 2024
Response from TSAM on May 14, 2024
Dear Tracy, On behalf of the whole team, it is a pleasure to learn that our iconic warm welcome made your trip such a memorable one. We eagerly await your next visit, hopefully, sooner rather than later. Kind regards, Tim Michaud General Manager

8/10 Good

Alexandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay except for the parking. Our truck couldn’t fit in the garage or anywhere within a mile of the property. When my husband found somewhere to park they said to make sure he removed his valuables from his brand new truck. So we returned to the hotel where they did allow us to park right infront of the hotel, for $69. If your vehicle is over 6 ft tall I encourage you to find alternative parking before your stay. Other than that everything was fabulous.
Stayed 1 night in May 2024
Response from TSAM on May 7, 2024
Dear Alexandria, Your accolades and additional thoughtful comments are well received, thank you for spending your time with us. We are pleased that you had an exceptional visit, and that our team showed their iconic commitment to excellence in finding a way to accommodate your vehicle. We look forward to hosting you and yours again, and until then we wish you all the best. Warm regards, Tim MichaudGeneral Manager

6/10 Okay

EARL

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel itself was nice, room nice. Valet parking was slow, unorganized and expensive. Buffet breakfast was not good food and expensive.
Stayed 1 night in May 2024
Response from TSAM on May 7, 2024
Dear Earl, Thank you for visiting and for sharing your thoughtful comments. On behalf of the whole team, it is a pleasure to know that you enjoyed our iconic Midtown energy, though we apologize that other aspects of your visit were less than expected. We always strive to provide an ever more exceptional guest experience, and we will be using your suggestions in our ongoing team training. Our warm welcome and unbeatable location have made us the Atlanta abode of choice for many returning guests, and we hope to win your heart in full on your next visit as well. Best regards, Tim MichaudGeneral Manager

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from TSAM on May 7, 2024
Dear Ricardo, It was a pleasure to be your Midtown host. We trust you enjoyed your visit to the cultural heart of Atlanta, and we look forward to welcoming you back for more memorable excursions soon. Kind regards, Tim MichaudGeneral Manager

6/10 Okay

Laura, Forest Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities
Advertised as an upscale hotel and appears to be/feels so at entrance, lobby, by friendliness and availability of staff, at bar and outdoor bar area, elevators, etc. However, room is nothing special. In addition, there were a few minor broken items in room (tile in bathroom, piece of metal on tub/shower handlebar); while these were not items affecting stay, they diminished the overall feel of quality of room. The #1 needed improvement is LIGHTING! There is no decent lighting, bathroom or otherwise. A makeup mirror would also be a huge help, but just some decent light to see yourself would make all the difference!!
Stayed 2 nights in Apr 2024
Response from TSAM on May 3, 2024
Dear Laura,We are pleased you enjoyed our warm welcome and vibrant aesthetic, your kind words are well received. We regret to hear that some aspects of your room did not meet our standards; thank you for alerting us to the matter with your thoughtful comments, and we apologize sincerely for any inconvenience that you experienced. We are always working to create an even more exceptional experience for our guests, and your insightful suggestions are duly noted. Our warm welcome and bold Midtown energy have earned us many fans, and we hope to be given the opportunity to win your heart in full as well. Best regards, Tim MichaudGeneral Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TSAM on May 3, 2024
Dear Joseph, Your high marks are a pleasure to receive! We eagerly await your next visit, and until then we wish you all the best. Kind regards, Tim MichaudGeneral Manager

10/10 Excellent

Crystal, Rome

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the perfect girls night stay! So nice and the staff was super friendly and welcoming….We checked in…and bar hopped until 2am
Stayed 1 night in Apr 2024
Response from TSAM on May 2, 2024
Dear Crystal, On behalf of the whole team, we are delighted to know that you and yours enjoyed such a memorable Midtown adventure! We look forward to extending our warm welcome again on your next excursion. Kind regards, Tim MichaudGeneral Manager

8/10 Good

Asa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Starling is stellar. Initial problems at checkin were wholly put to rest thanks to Mr Dervin Webb (Luxury Ambassador), Mr Dontrell (serving in the lounge) and various others. My son and I stayed four nights. And apart from issues with unreasonably expensive valet parking vs parking in the neighboring garage, we had a wonderful stay at this luxe property.
Stayed 4 nights in Apr 2024
Response from TSAM on May 3, 2024
Dear Asa,Dervin and Dontrell were delighted that their attention to detail and quick thinking helped to make your trip such a fulfilling success; thank you for choosing us as your Midtown nest and for sharing your accolades. Though there are public parking options nearby, most of our guests prefer our valet service due to the added convenience and the unlimited reentry provided; as preferences vary, we are pleased to have both options available.We look forward to hosting your next inspiring Atlanta excursion, and we eagerly await our next opportunity to do so. Kind regards, Tim MichaudGeneral Manager

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view great room and upbeat bar
Stayed 1 night in Apr 2024
Response from TSAM on May 14, 2024
Dear Blake, It puts a smile on our faces to know that our inspiring views and iconic Midtown energy made your day! On behalf of the whole team, we look forward to welcoming you back for more refreshing, exceptional visits in the future. Warm regards, Tim Michaud General Manager

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant and music and staff very polite
Stayed 1 night in Apr 2024
Response from TSAM on May 3, 2024
Dear Norberto, Your accolades are music to our ears! The entertainment team and restaurant team at Lantana were overjoyed that you had an exceptional experience, and on behalf of our whole flock of colleagues, we look forward to welcoming you back soon. Warm regards, Tim MichaudGeneral Manager

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TSAM on May 1, 2024
Dear Isaac, It was a pleasure to welcome you to our Midtown nest! We eagerly await the chance to host you again, hopefully, sooner rather than later. Warm regards, Tim MichaudGeneral Manager

10/10 Excellent

Caron

Traveled with partner
Liked: Amenities
Great location enjoyed the Friday and Saturday night party
Stayed 1 night in Apr 2024
Response from TSAM on Apr 30, 2024
Dear Caron, It was a pleasure to be your Midtown host! The team at Lantana was delighted that you enjoyed our vibrant atmosphere, and on behalf of our whole flock of colleagues, we eagerly await your next Atlanta visit. Kind regards, Tim MichaudGeneral Manager

10/10 Excellent

Amaree

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 4 nights in Apr 2024
Response from TSAM on Apr 30, 2024
Dear Amaree, We are delighted that you enjoyed such a memorable Midtown trip, thank you for sharing your accolades. We look forward to welcoming you back for more inspiring excursions, hopefully, sooner rather than later. Best regards, Tim MichaudGeneral Manager

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Eddie at the valet stand is the BEST!
Stayed 1 night in Apr 2024
Response from TSAM on Apr 26, 2024
Dear Michele, Thank you for visiting our Midtown nest! Eddie was delighted to receive your accolades and, on behalf of the whole team, we look forward to extending our warm welcome again on your next visit. Kind regards, Tim MichaudGeneral Manager

6/10 Okay

Joe

Business traveler
Lobby and common areas are updated. Rooms not so much.
Stayed 1 night in Apr 2024
Response from TSAM on Apr 26, 2024
Dear Joe,We are pleased you enjoyed our iconic Midtown aesthetic, thank you for sharing your kind words and thoughtful comments. Our warm welcome and unbeatable location in the cultural heart of Atlanta have made us the abode of choice for many regular visitors, and we look forward to winning your heart in full as well. Until then, we wish you safe travels. Best regards, Tim MichaudGeneral Manager

10/10 Excellent

Michele, Hampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice but the bar righ near the receiption can be a bit annoying. When I arrived it was a bit hard to communicate with the guy at the front desk with the loud muscic and the crowd of people in the bar that leads out to the receioton area
Stayed 2 nights in Apr 2024
Response from TSAM on Apr 24, 2024
Dear Michele, Thank you for choosing us as your Midtown roost! Your kind words and thoughtful comments are well received; we always endeavor to provide an even more exceptional experience for our guests your experience is of great value. We look forward to welcoming you back for more inspiring Atlanta excursions and until next time, we wish you all the best. Warm regards, Damien WhitmanDirector of Operations

10/10 Excellent

Antoinette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything and we recommend this hotel.
Stayed 3 nights in Feb 2024
Response from TSAM on Apr 24, 2024
Dear Antoinette,Your personal recommendation is the greatest accolade that we can receive, thank you for choosing our Midtown nest and for sharing your kind words! On behalf of the whole team, we eagerly await the pleasure of welcoming you back next time. Kind regards, Damien WhitmanDirector of Operations

8/10 Good

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun, unique experience around tons of great locations in Atlanta
Stayed 1 night in Apr 2024
Response from TSAM on Apr 24, 2024
Dear Miranda,From its many exciting dining and shopping options to the memorable nearby attractions like Piedmont Park and the High Museum, Midtown offers something for everyone. We look forward to welcoming you back for more inspiring excursions in the future, hopefully, sooner rather than later. Warm regards, Damien WhitmanDirector of Operations

10/10 Excellent

Candice

Great hotel w great vibes and friendly staff. Would definitely stay there again.
Stayed 1 night in Apr 2024
Response from TSAM on Apr 24, 2024
Dear Candice, It was our pleasure to be your Midtown host, thank you for sharing your kind words! We aim to welcome each guest like family and it makes our day to know that we have hit the mark and earned another fan. We look forward to welcoming you back to our Midtown flock again in the months and years to come, and until next time we wish you all the best. Warm regards, Damien WhitmanDirector of Operations

10/10 Excellent

Sade

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the views. Hotel is a must stay. Very nice.
Stayed 1 night in Apr 2024
Response from TSAM on Apr 26, 2024
Dear Sade, On behalf of our whole team, we are delighted that our memorable vistas and iconic Midtown energy made your trip such an exceptional one! We eagerly await your next visit to our Atlanta roost, and until then we wish you all the best. Warm regards, Damien WhitmanDirector of Operations

10/10 Excellent

Melanie

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel with lots of amenities. Very walkable to a lot of things for eating and drinking. The staff was super friendly and helpful. Bellhops were great with our luggage too!
Stayed 2 nights in Apr 2024
Response from TSAM on Apr 16, 2024
Dear Melanie, Our lobby and front desk teams were delighted to receive your rave review; thank you for sharing! Our little corner of Midtown, within walking distance of so many attractions and dining options, has become the roost of choice for many creative travelers. On behalf of the whole team, it is a pleasure to welcome you to our flock, and until next time, we wish you all the best. Warm regards, Damien WhitmanDirector of Operations

8/10 Good

Hope

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location near Piedmont Park, the High Art museum and a good selection of eateries was very good, safe, quiet and scenic. The room was large and comfortable though there were a few design choices that I thought were impractical for me as a business traveler. Vibe in the lobby in evenings is party and music. Pool is closed “for the season”
Stayed 3 nights in Apr 2024
Response from TSAM on Apr 16, 2024
Dear Hope, Thank you for choosing us as your Midtown nest, we are pleased that you enjoyed your visit. We look forward to providing sunny, relaxing afternoons by the pool very soon, when we reopen for the season. If you haven’t already, we invite you to explore the nearby Botanical Gardens and Fox Theater on your next trip; they are sure to turn any work visit into a memorable excursion.Kind regards, Damien WhitmanDirector of Operations

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from TSAM on Apr 16, 2024
Dear Damien, Thank you for visiting our Atlanta abode! We look forward to hosting you again for more exceptional visits in the future. Warm regards,Damien WhitmanDirector of Operations

8/10 Good

Kacy

Stayed 1 night in Mar 2024
Response from TSAM on May 3, 2024
Dear Kacy, Thank you for visiting our Midtown nest! Until next time, we wish you safe travels. Best regards, Tim MichaudGeneral Manager

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property. Clean. Nice. Will stay again!
Stayed 1 night in Apr 2024
Response from TSAM on Apr 16, 2024
Dear Nicole, Knowing that you are already imagining your next trip is the greatest accolade that we can receive, thank you for sharing your rave review! On behalf of the whole team, we look forward to hosting you again in the months and years to come. Warm regards, Damien WhitmanDirector of Operations

2/10 Terrible

Jack

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024
Response from TSAM on Apr 16, 2024
Dear Jack, Thank you for spending your time with us. We have become the Midtown abode of choice for many visitors, and we are disheartened to learn that your visit was less than expected. We hope to win your heart in full, as we have for so many others, should we be given the opportunity in the future. Best regards, Damien WhitmanDirector of Operations

10/10 Excellent

Rowena

Stayed 1 night in Apr 2024
Response from TSAM on Apr 30, 2024
Dear Rowena, Your high marks are a pleasure to receive! We look forward to hosting you on your next Midtown excursion, hopefully, sooner rather than later. Kind regards, Tim MichaudGeneral Manager

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the BEST stay at The Starling! Everyone was so friendly! The hotel was so swanky and cute! We loved the whole area around the hotel with all of the shopping and restaurants! We are planning on definitely returning and will recommend it to anyone staying in Atlanta.
Stayed 1 night in Apr 2024
Response from TSAM on Apr 11, 2024
Dear Amber, It is our inspiring guests who bring this Midtown icon to life each day, and it makes our day to know that you and yours had such a memorable experience. This exciting area boasts unbeatable shopping, dining, and entertainment options, and we trust you have many excursions left on your list for your next visit. We eagerly await the opportunity to extend our warm welcome again, hopefully, sooner rather than later. Kind regards, Damien WhitmanDirector of Operations

10/10 Excellent

Sean

Stayed 2 nights in Apr 2024
Response from TSAM on Apr 30, 2024
Dear Sean, Thank you for visiting our Midtown abode and for sharing your high score! Until next time, we wish you all the best. Warm regards,Tim MichaudGeneral Manager

2/10 Terrible

Remi

Business traveler
Disliked: Amenities
I was overcharged by valet and had to continually return to the hotel to have this sorted out. Terrible effort in correcting this
Stayed 6 nights in Mar 2024
Response from TSAM on Apr 15, 2024
Dear Remi, Thank you for choosing us as your Midtown host. We are disheartened to hear of the inconvenience that you experienced, and apologize sincerely for any miscommunication or error on our part. We have become the Atlanta favorite of many discerning travelers, and we hope to be given the opportunity to win your heart in the future as well. Kind regards, Damien WhitmanDirector of Operations

10/10 Excellent

Atiya

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit!
Stayed 1 night in Mar 2024
Response from TSAM on Apr 5, 2024
Dear Atiya, It was our pleasure to welcome you to unbeatable Midtown, we are delighted to learn that you had a memorable excursion. We look forward to welcoming you back for more exceptional trips in the months and years to come. Warm regards, Damien WhitmanDirector of Operations

10/10 Excellent

Torrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 1 night in Apr 2024
Response from TSAM on Apr 4, 2024
Dear Torrey, Thank you for visiting us and for sharing your kind words! We look forward to welcoming you back for more inspiring city-view vistas on your next Midtown excursion. Warm regards, Damien WhitmanDirector of Operations

8/10 Good

Gail

Stayed 5 nights in Mar 2024
Response from TSAM on May 1, 2024
Dear Gail, Thank you for visiting our Midtown nest! We trust your trip was fulfilling, refreshing, and hopefully even inspiring. We eagerly await the next opportunity to extend our warm welcome. Kind regards, Tim MichaudGeneral Manager

10/10 Excellent

Jerawl

Liked: Cleanliness, staff & service, property conditions & facilities
Was beautiful and the bar downstairs was sure vibes were great
Stayed 1 night in Mar 2024
Response from TSAM on Apr 5, 2024
Dear Jerawl, Your accolades put a big smile on our faces! We aim to reflect the vibrancy of Midtown with our own bold energy, and we are delighted to learn that we have hit the mark and earned another fan. The team at Lantana thanks you for your kind words, and on behalf of our whole flock of colleagues, we eagerly await your next Atlanta excursion. Best regards, Kathryn DayGeneral Manager

10/10 Excellent

VITO A CALZONE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet did not flush properly...had to jiggle handle or would run constantly
Stayed 2 nights in Mar 2024
Response from TSAM on Apr 5, 2024
Dear Vito, Your high marks and additional thoughtful comments are well received. Our engineering team is already investigating your room and performing any necessary upgrades. We eagerly await your next trip to the cultural heart of Atlanta, hopefully, sooner rather than later. Kind regards, Kathryn DayGeneral Manager

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2024
Response from TSAM on Apr 24, 2024
Dear Benjamin,Thank you for visiting our Midtown nest and for sharing your high marks! We eagerly await the next opportunity to be your Atlanta host. Kind regards, Damien WhitmanDirector of Operations

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel itself is beautiful inside but I prepaid $12 a person to eat breakfast for 2 people and it was the worst breakfast I have ever been too. Even a 3 star hotel offers better breakfast. The staff working the breakfast were rude. I also didn't have hot water in the morning. The shower is awful. To pay that type of money, things should be better!
Stayed 2 nights in Mar 2024
Response from TSAM on Apr 5, 2024
Dear Jennifer, Thank you for visiting us, we are pleased that you enjoyed our bold energy. We are disheartened, however, that other aspects of your trip were less than expected. We extend our sincere apologies for not providing the warm welcome that has made us a Midtown icon. Your thoughtful comments help us to create a more exceptional guest experience, and we hope to be given another opportunity to win your heart in the future. Kind regards, Kathryn Day General Manager

10/10 Excellent

Andreia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Mar 2024
Response from TSAM on Apr 5, 2024
Dear Andreia, Your kind words put a smile on our faces! It was our pleasure to be your Midtown host, and we are delighted that our warm welcome has earned us another fan. We look forward to welcoming you back for more inspiring visits in the months and years to come. Best regards, Kathryn Day General Manager

8/10 Good

Julia

Stayed 1 night in Mar 2024
Response from TSAM on Apr 5, 2024
Dear Julia, It is a pleasure to learn that you had an exceptional experience, thank you for making us your Midtown nest. We eagerly await the next opportunity to extend our warm welcome and until then, we wish you safe travels.Kind regards, Kathryn Day General Manager

8/10 Good

Shatequa

Traveled with family
Disliked: Cleanliness
The leaking was atrocious. You either had to pay for overnight public parking or valet parking and the price difference was not super significant. Our tub was stopped up and filled with water when we showered. Also we were not informed that engineering needed to enter the room prior to check out and the young man at the desk was also unaware. Overall aesthetically pleasing but wouldn’t stay again.
Stayed 1 night in Mar 2024
Response from TSAM on Apr 5, 2024
Dear Shatequa, Thank you for visiting our Midtown abode; we are pleased to find that you enjoyed our bold aesthetic, though we regret that other aspects of your experience were less than expected. We humbly apologize for the inconvenience that you experienced; as you know, our engineering team has already investigated the matter and is performing any necessary upgrades. We would like nothing more than to win your heart in full, should we be given the opportunity to do so in the future. Best regards, Kathryn Day General Manager

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were laid out very nicely. Everything was clean and the staff was great. My only "compliant" is that the shower is an open concept and does not have a door
Stayed 3 nights in Mar 2024
Response from TSAM on Apr 5, 2024
Dear Kenneth, It puts a big smile on our faces to learn that our warm welcome and spacious, modern rooms have won your heart. Though most guests enjoy our walk-in showers, we realize that this can be a matter of personal taste; on your next visit, we invite you to try our Treetop King rooms, which feature a traditional shower/tub combo. Kind regards, Kathryn Day General Manager

10/10 Excellent

Mark

Stayed 1 night in Mar 2024
Response from TSAM on Apr 26, 2024
Dear Mark,Your high marks are music to our ears! We look forward to hosting you again soon. Kind regards,Damien WhitmanDirector of Operations

10/10 Excellent

Mona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience. Friendly happy staff.
Stayed 5 nights in Mar 2024
Response from TSAM on Mar 27, 2024
Dear Mona, On behalf of the whole team, it makes our day to read your accolades! We look forward to providing more fond memories on your next Midtown excursion; until then, we wish you all the best. Kind regards, Kathryn DayGeneral Manager

8/10 Good

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from TSAM on Mar 27, 2024
Dear Lindsey, It was a pleasure to be your Midtown host! We trust you had an overall exceptional visit, and we look forward to extending our warm welcome again soon. Best regards, Kathryn DayGeneral Manager

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, everything elegant, clean, spacious. with access to several restaurants, shops and areas of interest. The lobby staff was very attentive as were the valet guys!
Stayed 4 nights in Mar 2024
Response from TSAM on Mar 27, 2024
Dear Beatriz, Thank you for sharing your rave review! Our front desk and valet teams were all smiles upon receiving your accolades, and send their best regards. Midtown is a truly inspiring area that more than earns its moniker as “the cultural heart of Atlanta”; we aim to reflect the vibrancy of this memorable neighborhood with our own bold energy, and it is a pleasure to know that we have hit the mark and earned another fan. We eagerly await your next Atlanta visit, hopefully, sooner rather than later. Kind regards, Kathryn DayGeneral Manager