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El Carmen Hotel

3.0 star property
Comfortable hotel with free breakfast and rooftop terrace

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • Pet friendlyPet friendlyPet friendly
  • Air conditioningAir conditioningAir conditioning
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Popular LocationCentral Park2 min walk
  • Popular LocationSanta Catalina Arch5 min walk
  • Popular LocationCasa Santo Domingo Museum5 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)76 min drive
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Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Private bathroom
Hair dryer
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
2 bedrooms
Tempur-Pedic bed
Premium bedding
Down duvet
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Private bathroom
Hair dryer
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Private bathroom
Hair dryer
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With View

Egyptian cotton sheets, premium bedding, down comforters

Room Superior With View

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters

Triple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With View

Egyptian cotton sheets, premium bedding, down comforters

Suite With View

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Antigua Guatemala

Located in Antigua Guatemala, El Carmen Hotel is in the city center. Palacio del Ayuntamiento and Palace of the Captains-General are local landmarks, and the area's natural beauty can be seen at Central Park and El Reposo Spa. Casa K'Ojom Museum of Mayan Music and Xtrema Bungee are also worth visiting. Guests appreciate the hotel's central location.
Visit our Antigua Guatemala travel guideOpens in a new window

What's nearby

  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk
  • Santa Catalina Arch - 5 min walk
  • Casa Santo Domingo Museum - 5 min walk
  • La Merced Church - 7 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive

Restaurants

  • La Bruja - 1 min walk
  • Starbucks Antigua - 4 min walk
  • Skal - 1 min walk
  • Fat Cat Coffee House - 1 min walk
  • La Cuevita De Los Urquizú - 3 min walk

About this property

El Carmen Hotel

Hotel in the city center
Close to Central Park and Casa Santo Domingo Museum, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a manicure/pedicure, or a body treatment. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a vending machine, and smoke-free premises
  • A 24-hour front desk, outdoor furniture, and concierge services
  • Guest reviews give good marks for the dining options, breakfast, and central location
Room features
All guestrooms at El Carmen Hotel have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Hotel pet-friendly?

Yes, El Carmen Hotel allows pets (limit 1 total) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at El Carmen Hotel?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at El Carmen Hotel on May 22, 2024 start from $72.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at El Carmen Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Check-out is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Hotel located?

Located in the heart of Antigua Guatemala, this hotel is steps from Choco Museum and Central Park. Antigua Tabaco Compania S.A. and Palacio del Ayuntamiento are also within 5 minutes.

El Carmen Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 380 reviews" "
Rating 8 - Good. 101 out of 380 reviews" "
Rating 6 - Okay. 59 out of 380 reviews" "
Rating 4 - Poor. 16 out of 380 reviews" "
Rating 2 - Terrible. 6 out of 380 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nandi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great location! Walkable to almost anything you want to do such as look at sights or go get some food and drinks. The rooftop was beautiful!
Stayed 1 night in May 2024

4/10 Poor

Sakina

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is decent. Not even 3-stars in my opinion. We didn’t have hot water for 2 of the 3 days we were there. The AC in the room kept making a loud chipping noise so we had to either leave the AC on and deal with the noise, or turn it off and burn up. The breakfast is also a bit overrated. The only plus was the staff. They are friendly, professional, and accommodating. The hotel did give me a complimentary taxi back to the city, which I appreciated for my inconvenience.
Stayed 4 nights in May 2024

6/10 Okay

Pryscilla

Liked: Cleanliness, staff & service
Staff was amazing. Super friendly and helpful. Free breakfast at the roof top was convenient and good. Rooms are outdated. We had to move rooms because we had no hot water and our ceiling was leaking our second night. I would stay again just being the staff made it pleasurable and like I stated super helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Vidia, Queens

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint very clean and cozy hotel with close proximity to top restaurants and easy access to jade museum, the park, key monuments and shopping.
Stayed 2 nights in Apr 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean, close to everything in Antigua. Lots of restaurants and shops walking distance. The staff were really nice, they went above and beyond to make sure we had a great stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
The locattion is amazing ! The only thing I did not like, the bathroom for the king size bed room, it it to little and too streach ! I dont know if it has the proper standard measurements... besides that, the hotel is very nice all around !
Stayed 1 night in Apr 2024

6/10 Okay

Roro

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Too must mold in the bathroom
Stayed 1 night in Apr 2024

4/10 Poor

Roro

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Need remodel
Stayed 2 nights in Apr 2024

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Carmen was centrally located and the staff were very helpful and responsive (in person and via WhatsApp) which enabled a smooth check-in/check-out and arranging a transfer to the airport. Our stay came with a free breakfast which was really convenient. The property and room were clean, air conditioned (with an in room mini-split), renovated, and had filtered water available. The standard king size room was small but perfect for my 1 night stay.
Stayed 1 night in Apr 2024

6/10 Okay

Roro

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Beautiful hotel but needs some Renovation. There was mold shower and wall. Customer service was good. My honest opinion this hotel just needs deep cleaning. The restaurant charges for ice $2.00
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Nearby Parking & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0