Service at the counter was excellent but management and leadership were poor and uncreative. I found stains on the bedsheet and the mattress. The manager at the hotel flat out told me I could take my business somewhere which I did for a difference of $30 dollars. I was willing to pay $150 to sleep on the stained mattress instead of $180 dollars.
Clement
2023 年 7 月入住 1 晚
10/10 超赞
Dennis
与家人出行
2023年05月10日
满意:清洁度
不满意:员工和服务
The service was not good to me
Dennis
2023 年 5 月入住 1 晚
2/10 糟糕
真实旅客
2023年05月1日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Your money is better spent elsewhere
Internet was unusable for more than a majority my three week stay. Room was wildly over-priced. Above what I was quoted on 'Hotels.com'. The furniture was uncomfortable and lacked space. TV is outdated and not user friendly. Shower was slow to drain and would back up into your standing area less than 5 minutes into your wash. Everyone is looking for ways to take advantage of visitors to Accra; Holiday Inn is no exception.
真实旅客
2023 年 4 月入住 17 晚
2/10 糟糕
jill
与配偶出行, 商务旅客
2023年04月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are outdated and smells moldy wet and parts of the ceilings are having leaks and falling off, the carpets to the rooms are water stained and smell wet
jill
2023 年 4 月入住 7 晚
2/10 糟糕
Mabel
与家人及幼儿出行, 商务旅客
2023年04月25日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Room was terrible, washrooms looked very dirty.
Mabel
2023 年 4 月入住 1 晚
4/10 很差
WON JOON
2023年04月2日
WON JOON
2023 年 3 月入住 4 晚
2/10 糟糕
Claire
商务旅客
2023年03月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
very smelly damp room had to sleep with mask on
Claire
2023 年 3 月入住 2 晚
4/10 很差
Mubarak,Boston
团体旅客
2023年03月21日
不满意:员工和服务、服务设施、住宿条件和设施
The property is very old, and the general standard is poor. Basic thinks such as towels are not in good order. The bed is tiny and the sheets are basic. Light switches are not close to bed like all hotels, this one is opposite the bed.
Mubarak
2023 年 3 月入住 3 晚
4/10 很差
Andrew
商务旅客
2023年02月2日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Mixed bag at a high price.
Friendly service but rooms were jaded and in need of upgrade. Approached by hookers on the terrace (in front of staff). Twin room, not queen bed. Helpful airport transfer. Breakfast adequate. Just needs a lot of upgrading to meet the rather hefty single night hotel charge.