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Heritance Aarah-Premium All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Heritance Aarah-Premium All Inclusive

6 restaurants, breakfast, lunch, dinner served; international cuisine
Ocean Villa | Beach/ocean view
Two Bedroom Family Beach Villa | Living area | LCD TV
6 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, sun loungers, beach towels, beach massages
Reviews
9.6

Exceptional

Popular amenities

  • All inclusiveAll inclusiveAll inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
Map
Aarah, Aarah, North Province
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Room options

View all photos for Two Bedroom Family Pool Beach Villa

Two Bedroom Family Pool Beach Villa | Hypo-allergenic bedding, free minibar, in-room safe

Two Bedroom Family Pool Beach Villa

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 2002 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Two Bedroom Family Beach Villa

Two Bedroom Family Beach Villa | Hypo-allergenic bedding, free minibar, in-room safe

Two Bedroom Family Beach Villa

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 2002 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Ocean Villa

Ocean Villa | Hypo-allergenic bedding, free minibar, in-room safe

Ocean Villa

7.5/10 Good

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 1001 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Villa

Beach/ocean view

Beach Villa

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 947 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Suite with Infinity Pool

Hypo-allergenic bedding, free minibar, in-room safe

Ocean Suite with Infinity Pool

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
  • 1701 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Residence with Infinity Lap Pool

Ocean Residence with Infinity Lap Pool | Hypo-allergenic bedding, free minibar, in-room safe

Ocean Residence with Infinity Lap Pool

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
  • 3401 sq ft
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Sunset Pool Beach Villa

Sunset Pool Beach Villa | Beach/ocean view

Sunset Pool Beach Villa

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 1001 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Aarah

Located in Aarah, Heritance Aarah-Premium All Inclusive is on a private beach. Meedhoo Harbor and Maduvvari Harbor are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gemendhoo and Mendhoo. Discover the area's water adventures with snorkeling and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Aarah travel guideOpens in a new window

Restaurants

  • Jaafaeiy Restaurant
  • Udhares Poolbar
  • Aqua Restaurant
  • Raiyvila Restaurant
  • Umi Cafe

About this property

Heritance Aarah-Premium All Inclusive

Luxury family-friendly property
Take advantage of a free breakfast buffet, an attached winery, and a poolside bar at Heritance Aarah-Premium All Inclusive. This property is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Indulge in a body treatment, a facial, and aromatherapy at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also find perks like:
  • 2 outdoor pools with sun loungers
  • Bike rentals, concierge services, and a gift shop
  • A 24-hour front desk, smoke-free premises, and beach towels
  • Wedding services, a TV in the lobby, and a billiards/pool table
Room features
All 150 individually furnished rooms feature comforts such as private indoor spa tubs and 24-hour room service, as well as perks like wet bars and pillow menus.
Extra conveniences in all rooms include:
  • Highchairs, children's dinnerware, and children's books
  • Separate tubs/showers, free toiletries, and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and musical instruments

All inclusive details

All-inclusive room rates at Heritance Aarah-Premium All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Lessons/classes/games

Cooking

Languages

Arabic, English, French, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • AMBULA
  • GINIFATI
  • RALU
  • RANBA
  • SKY BAR

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Fitness classes
  • Full-service spa
  • Playground
  • TV in common areas
  • Winery
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's books
  • Children's club
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free babysitting
  • Highchair
  • Laundry facilities
  • Musical instrument
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer to the property via airplane or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is accessible by seaplane. To guarantee transfers, guests must contact the property with their flight details at least 72 hours before their expected arrival. Guests may transfer via seaplane from Male International Airport to the property (45-minute flight; flights are not operational after 3:15 PM Male time. All transfers are subject to availability. Transfer duration is approximate and may change depending on weather conditions, tides, and rough seas. To receive seaplane transfers, international flights must land in Male by 3:15 PM (Male time) and depart at 9:25 AM or later (Male time). Guests can expect a wait time of up to 3 hours for seaplane transfers. Guests are accommodated at the Adaaran Lounge while they wait. Guests arriving after 4 PM or departing before 9:25 AM are advised to book a local hotel room in Male.
The property is not responsible for transfer delays or cancellations due to weather, sea, or tide conditions.
Luggage in excess of 20 kg/person for main luggage and 5 kg/person for hand luggage may incur a fee, payable to the seaplane company during flight check-in. In some cases, luggage may not be transported on the same seaplane flight as the passengers; luggage may be sent on a later flight or via speedboat. Please note, seaplane transfers are conducted by a third-party supplier and the resort is not liable for loss or damages of any item.
The additional fee (payable at the property) covers mandatory transfer fees for guests ages 7-17.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night
  • Floatplane transfer per adult: USD 575 (roundtrip)
  • Floatplane transfer per child: USD 288 (roundtrip), from 2 to 11 years old
  • Additional fee for children (from 7 years old to 17 years old): USD 490 per person, per stay

We have included all charges provided to us by the property.

The listed additional fee covers transfer fees for guests ages 7-17.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Heritance Aarah Premium All Inclusive Hotel
Heritance Premium All Inclusive Hotel
Heritance Aarah Premium All Inclusive
Heritance Premium All Inclusive
Heritance Premium All Inclusive All-inclusive property
Heritance Aarah Premium All Inclusive
Heritance Premium All Inclusive
All-inclusive property Heritance Aarah (Premium All Inclusive)
Heritance Aarah (Premium All Inclusive) Aarah
Heritance Aarah Premium All Inclusive All-inclusive property
Heritance Inclusive Inclusive
Heritance Aarah All Inclusive
Heritance Aarah Premium All Inclusive
Heritance Aarah (Premium All Inclusive)
Heritance Aarah-Premium All Inclusive Aarah
Heritance Aarah-Premium All Inclusive All-inclusive property

Frequently asked questions

Does Heritance Aarah-Premium All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Heritance Aarah-Premium All Inclusive?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Heritance Aarah-Premium All Inclusive on Jun 2, 2024 start from $779.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritance Aarah-Premium All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritance Aarah-Premium All Inclusive?

Heritance Aarah-Premium All Inclusive doesn't offer parking.

What time is check-in at Heritance Aarah-Premium All Inclusive?

Check-in begins at 2:00 PM.

What time is check-out at Heritance Aarah-Premium All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Heritance Aarah-Premium All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Heritance Aarah-Premium All Inclusive located?

Within easy reach of Meedhoo Harbor, this Aarah property is set on its own private beach. Area attractions also include Maduvvari Harbor.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 28 reviews" "
Rating 8 - Good. 2 out of 28 reviews" "
Rating 6 - Okay. 0 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Heritance Aarah on our honeymoon. It's a beautiful island and our beach villa with a pool was huge and very comfortable. The coral reefs on the island are good but a bit of swim from the beach. The pool area and bar is a great place to hang out. The hotel embraces all inclusive with 5 different restaurants to choose from and 1 additional restaurant for the ocean villas where they arranged a surprise evening for our honeymoon which was wonderful. My favourite was Ambula, the crab curry was superb. All were good and we did really enjoy the buffet for dinner as well as lunch/breakfast, a huge selection of food and curries and whole baked fish were great. Only thing is the service could be better Ginifathi. The drinks menu is extensive, soo many options. I got through most of the red wines, nearly all were absolutely delicious. The cocktails and soft drinks were good. The sky bar is beautiful place for drinks. The service throughout was great, especially our house cleaner, Muhammad, and our host, Arka. Our room was always clean with the minibar refreshed regularly. Arka sorted everything we needed throughout the stay and made our trip more special. If you want an island with lots to do and lots of options, this is the place for you.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2023

10/10 Excellent

Vehid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean it was, buffet food was great, butler was very good!
Stayed 5 nights in Sep 2022

10/10 Excellent

Lisa, PUNTA GORDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 10 day stay! The staff was outstanding, the food options were great. The room (Ocean Suite - 2 story) was very comfortable. The pool was nice and warm, and the stairs to the ocean were convenient for a swim in the ocean. The main pool was nice, but a bit crowded. Wish they had chairs on the beach with umbrella's, but guessing they would get taken up fast. It was hard to get a lounge chair at the pool. The ocean suites pool was nice, but needed umbrella's, it was very hot in the direct sun. The ocean suites restaurant was very good and nice to not be in a larger crowd. I did an art class, painting, which was fun to do. Very good teacher and a fun remembrance of the trip. The spa was good, we had a couples massage and the staff was good. It was fun to watch the glass window below looking to the ocean. Overall a great stay, would go again!
Stayed 10 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the food was amazing. service is top-notch and resort and amenities are 10/10. staff is very accommodating and made our dream honeymoon -a reality. thank you heritance!
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation ever!Everthing was great!
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a beautiful resort on a stunning island. The facilities are very new and of great quality. They paid attention to detail. Food was particularly exceptional with set menus at a very high level of fine dining ! Overall exquisite experience
Stayed 5 nights in Dec 2020

10/10 Excellent

Blake, Pelican Rapids, MN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best vacation we've ever been on. The overwater villa was perfect in every way. Our butler Prashant left us wanting for nothing. He handled all our dinner reservations and drove us to dinner every night, if we needed a bucket of ice to our room, it was there in minutes, if we needed more beer, wine or a bottle of alcohol delivered to the room, it was there in no time at no extra charge. House keeping was also amazing, our villa was cleaned twice a day including turn down service at night. The food was amazing, their kitchen staff is very talented and you never left anywhere hungry. Also, their pizza at the pool was phenomenal, which was an excellent surprise. Overall the best experience I have ever had at a resort!
Stayed 7 nights in Nov 2020

4/10 Poor

Aaron

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Consider Carefully!
Disappointed to say the least, the resort is beautiful but the management and staff dont do anything to enhance your stay despite only being at 30% occupancy. There is just too much to mention but ill try and be as brief as possible. Upon arrival in to MLE airport we was ushered through to the Sea Plane check in desk, I was informed that our luggage was overweight and it would cost is 180 USD which I had no problem with, so we taken a bus to the sea plane lounge and there we was waiting almost 3 hours and we was told we would be waiting for a Russian family of 9 (our group was 4 people) and when they arrived i was told 1 of our luggage would have to be added to the later sea plane because the plane was now overweight. I told them we was first to the lounge so why should we have to wait for our luggage and the Russian family not have to wait for theirs despite arriving after us ? No satisfactory answer was given. We then arrived to the resort after a 40 minute sea plane ride, (the plane is unbearable and has absolutely no space for the 14 of us that were in it) and because of having to wait for a bag (after paying for it to join us) and the fact im a hotels.com gold member I expected to be upgraded or at least greated with something as an apology.... Well absolutely nothing was offered despite being at a very low occupancy ? Just to add a few more things, Staff are very dismissive. Hotel didnt have normal lettuce as they didnt receive supplies. The list goes on.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2019

8/10 Good

BIBIANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2019

10/10 Excellent

paul

Stayed 8 nights in Oct 2019

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Le paradis sur terre existe😍Rien à redire, confort, nourriture, cadre, personnels un 10/10. Je recommande les yeux fermés. Un pure moment de détente ds un lieu magnifique!!!Merci pour cette belle découverte.
Stayed 7 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indescribable
The Heritance resort is perhaps one of the best places to stay in the world. It is extremely organized, with excellent restaurants and great options for entertainment. Add to that, beautifully decorated rooms, cleaned twice a day, with comfortable mattresses and pillows and excellent showers and bathtubs. On top of all that, the resort staff is fantastic, they do everything they can to help. We had the pleasure of being able to count on Mr. Mahender, who helped us in everything possible, an extremely capable and kind person, who will always have my recognition for the indescribable moments he gave us.
Stayed 7 nights in Feb 2022

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout à été parfaitement organisé par l’hôtel, de la prise en charge de notre arrivée, jusqu’à notre départ. Le personnel était au petit soin pour nous, avenant et prévenant. Ils faut dire que nous sommes exigeants! Nous étions en famille, 4 personnes et deux villas sur l’océan. Notre Butler „Prikchit“ a été vraiment au petit soin pour nous. Les Villas sur l’eau sont sublimes, l’équipement et le service nettoyage est parfait! Pour les extras, Sport nautique et Plongée sous-marine non compris dans le All inclusif, sont cher, par contre le matériel est impeccable et le service est très professionnels. Nous avons pu voir énormément de dauphins, nager avec une Ray Manta, des tortues, et des milliers de beau poisson, et autre type ray, requins, tout ça dans le respect de la faune marine. Par contre, pour voir les beaux coraux, il faut aller au bord des récifs… voir en plongée sous-marine au large dans l’océan. Exceptionnel expérience! sur une des plages de l’hôtel, nous avons assistés à l’éclosion d’un nie de tortues marine et le personnels était présent pour s’assurer qu’elles atteignent l’océan. Les différents restaurants proposés sont très bon. Les diner et menus organisés en extra ( ex: pour un anniversaire, avec plateaux de Sushi et Homards) sont cher, reste néanmoins un souvenir exceptionnel.
Stayed 8 nights in Feb 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise except for one thing
Paradise and outstanding service, food, accommodation. 5+ Holiday But too much families with children. There are 2 pools and the families invades both pools. The children screams, splashing water, jumping up and down. When u pay 15.000 - 20.000$ for your trip its NOT OK!!! The Management should make the infinty pool with bar only for couples(Adults Only) So can all the families be in the pool at the pizza restaurant
Stayed 14 nights in Oct 2021

10/10 Excellent

Renato

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excelente hotel!
Superou minhas expectativas!!
Stayed 4 nights in Sep 2021

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2021

10/10 Excellent

María Inés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax en lugar paradisiaco
Excelente estadía. Lugar paradisiaco
Stayed 1 night in Jan 2021

10/10 Excellent

Remon, Londen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede service, faciliteiten, mooie appartementen. Een van de mooiste plekken waar we zijn geweest. Alles is top geregeld. Redelijk nieuw resort, dus alles ziet er strak uit. Zeker value for money!
Stayed 4 nights in Dec 2020

10/10 Excellent

Francisco Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
El Hotel es muy bueno, tiene de todo y de primer nivel, pero lo mejor es su gente y me refiero a todos con los que nos tocó interactuar. Nosotros tuvimos a María que nos ayudó en todo lo que necesitamos.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
５つ星ならもう少し頑張って欲しいが、笑顔が素敵なスタッフおおし！
悪くはないです、、、ただ数あるリゾートの中で印象に残る５つ星のサービス・質ではありません。 客層は韓国人&中国人が８割程度、残りが欧州系やインド系。 このホテルの発展とホテル選びをする皆様のためにレビューを書きます！ 部屋の内装：写真通りで満足しました！２名で水上ヴィラに泊まりました。シャワーの水圧もしっかりしてて快適です。ベットのマットレスはgood！テレビは３５インチぐらいかな？ アメニティ：毎日の補充がない。つめやすり、フェイスコットン・裁縫セットなど一通りのものはありましたが、初日以外、補充がなく自分からバトラーにお願いしないと追加がきませんでした。これぐらいは毎日補充して欲しかったです。 ミニバー：ジュース、チョコ,牛乳、コーラ、スプライト、ワインが入ってましたが毎日の補充はなし。今までとまったオールインクルーシブのホテルはどこも初日と同じように補充されてたのでがっかりしました。頼めばいいんですが、面倒くさいので、、、 食事：５つのレストランと３つのバーがあるとのことで、オールインクルーシブでも飽きが来にくいと思ってこのホテルを選びましたが・・・。１つのレストラン&１つのバーは改装のため閉店中。水上ヴィラでもスイートの部屋に泊まってないと、使用に１００ドル掛かるとのことで実際に使ったレストランは、３つのレストラン（うち１つは夕食のみ）と２つのバー。　朝食&ランチは２つのレストランからしか選べないため、３泊目には飽きました。宿泊前にお店が閉まってることの通知なし。 料理は、印象に残る美味しさではないですが美味しいです。カクテルはどれも丁寧に作られておりとってもよかったです！印象に残ったのは以下レストランです。 RALU:Staff were all nice. Particularly, Rahil?(Sorry we don't know your spell) We was glad that you came and talked to me in Japanese. HATAA:The staff was very friendly and accommodating.I would like to comment how pleased I was with the service provided by the man(He wearing glasses, worked on September 28 in Tai food). バトラー：水上ヴィラに宿泊したからか１名ついてくれました、彼とはSNSでやり取り（英語）をします。レスポンスはとても早いです。ミニバーに炭酸水がなく追加で頼んだらすぐにもってきてくれました。 hishan, he was very friendly and nice smile! Thank you for your kindness at work(especially,we was glad that quick your response is very good). SPA：９０分の２名のマサージで約４００ドルでした。東京の安めのスパという技術レベルで残念。揉み返しきちゃいました。部屋のゴミ箱には前の客の下着が残っているのが見えて嫌でした。 バギー：気遣いがあと一息足りない。バギーから客が降りる場所をあと１メートル前にしてくれれば、木にぶつからないのに、、でもどのスタッフも親切で笑顔がいい。 施設は写真通り良ですよ！
Stayed 3 nights in Sep 2019