Kumburgaz 5 星级酒店

“no good shuttle service as on the website, no office in the airport”

“地點在歐洲區，比較偏僻，距離熱門景點如藍色清真寺有45分鐘車程，適合商務旅行。 房間大，床跟廁所、浴室都算不錯。 唯一的問題是幾乎每一間房間都有一根鋼樑，據了解是所謂「斜撐工法」，用於補強建築結構。鋼樑位置正好在窗邊，除了影響景色外，如果行李箱放在那邊，一不小心就會撞到後腦勺。我頭一天也狀了一次，但並未掛彩。後來幾天早餐時，前前後後至少看到10多位不同的房客，後腦包紮了一大包，想必都是鋼樑的受害者。這如果發生在美國，應該會被告死，但這飯店不知道如何處理？ 附上鋼樑照片供參考，客戶受傷照片礙於隱私不方便放上！ 如果自認夠小心，或是有去少林寺練過鐵頭功，那可以忽略這個美中不足的缺點。 另外，不確定是建築結構還是因為加了這個鋼林，房間幾乎一直都會有結構熱脹冷縮的那種異音，如果對於聲音很敏感的，也不建議。 ”

“Location is bit far from old and new downtown even though they provide shuttle to airport but still need over one hour to all visiting points in downtown if you take their shuttle & metro unless you directly take a taxi. On the other hand, their shuttle stop point on airport is hardly to find if you're 1st time to IST airport, the shuttle will just show up on outside gate B 10 second every one hour, if you miss it you have to wait another hour, but the common taxi driver English isn't really……

“good!”

“Best price, very good quality and comfortable hotel. We will stay again for sure.”

“離機場近 房間乾淨 服務好”

“Close to the airport, decent rooms for a night close to the airport”

“早餐很一般，酒店接团，所以体验感也不好。 请酒店前台喊车，高峰期等了20分钟，问前台工作人员还要等多久。答复“不知道”。然后前台就和安保去聊天了。服务意识不强。 地理位置离机场30分钟，走路10分钟有个小商场，里面有超市和gratis.离景点都挺远，因为是商务区，上下班很堵车。”

“訂豪華套房，但給一般房。還弄很久等很久才換房.這點很不好外] 其餘都很好!”

“外观特别漂亮，内部也很豪华！”

“We enjoyed the stay. Only 1 negative was there was no AC as temperatures would rise especially at night. Other than that, fantastic service and customer support.”

“Everything was perfect and the staff was so nice.”

“1.The service staff and the counter are still sweet and provided good service for me. 2.Yes, this time i went I got the same room as first time which I required. 3.I would like to stay next time~just like my home when I fly back to Istanbul.”

“总体酒店环境和服务和干净度都不错，近机场，便于商务出行。早餐偏向于当地或者欧洲，传统中国早餐少，但当地新鲜蜂蜜，酸奶，CHEESE和其他都有，营养肯定可以够。唯一就是说酒店的床垫偏软，据说楼下的餐厅非常不错，下次有机会再入住。”

“Close to airport”

“（1）早餐的服務品質不好，倒咖啡的人員永遠都不會問是否要加牛奶，為何不考慮每個桌子都放一個裝牛奶的杯子（2）希望未來應提供所有房間全天免費wifi 的服務”

“The guys at this hotel treated me like a king. Well looked after especially the Barman. Thanks again Food was amazing”

“Good exoerience”

“Her yıl en az 1-2 kez konaklama yapıyoruz bazen 3 gün bazen 10 gün genel olarak çok memnunuz. Çocuklar için de çok güzel bir ortamı var . Tek kusuru epey yıpranmış olması . Bazı konularda yenileme yapılsa tek kelime ile muhteşem olur . Genel olarak tavsiye ederim 👍”

“the staff are not very proffessional ”